1. Assessment Issues Direct, Indirect, and Assessment Utility National University Telecommunications Network Assessment Issues Direct, Indirect, and Assessment Utility National University Telecommunications Network January 2009 Gary Brown, Director The Center for Teaching, Learning, & Technology Washington State University browng@wsu.edu

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4. Rather, we should ask, "Are we analyzing the real drivers of quality and cost and then vigorously exploiting the opportunities that we've unearthed?" —George Kuh

5. Measures to Consider

7. Complementary Direct and Indirect

9. The Question of Utility Does the Measure Guide Improvement?

10. Weighing the lamb doesn’t fatten the lamb —Jonathan Kozol

11. Data Gathered/Data Used Data Gathered/Data Used Spring 2009

12. Data Gathered/Data Used Indirect Measures Direct Measures

13. Data Use?

14. The Three Lenses of Assessment

15. Assessment That Reflects Curricula

16. Used by Whom?

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