1. M2M – It Don’t mean a thing unless….
Paul D. Bloom
IBM
CTO Telecom Research

2. What is Machine to Machine? (M2M) What is Machine to Machine? (M2M)
M2M solutions focus on the remote collection of data from embedded sensors or chips placed on objects (Objects can be Production machinery, Final Products, Boxes, Pallets, Containers used to ship those products, Truck to deliver them…) This data is transferred across wired or wireless lines to a remote destination where it can be integrated with other information to provide business value: like to improve a particular process within an enterprise, to allow to offer new services, such as
What is Machine to Machine? (M2M)
What is Machine to Machine? (M2M)
Asset Monitoring
Condition Monitoring
Fleet Monitoring and Management
RFID based solutions
Some customers like Telcos, Energy & utilities or new entrants are looking at
providing to the market(s) they address some M2M solutions sold as
Services, they become M2M Services Providers

3. Machine to Machine Services
Security Systems
Building/Home Automation
Time and Attendance
Health Care
Remote Meter Reading
Transportation
Vending Machines
Fleet Management
Manufacturing
Sensors Network
Utilities
Oil and Gas
Insurance
Data Center

4. Machine to Machine Service Delivery Chain
Remote Device Domain
Network Domain
Service Application Domain
Instrumented
Interconnected
Intelligence
INTERNET OF THINGS

5. Machine to Machine Service Challenges
Remote Device Domain
Device availability
Diversity of device types
Many device management standards
Network Domain
Mission-critical availability levels
Signalling & Bearer capacity to support remote devices
Evolving network technology
Changing application communication requirements
Many M2M services have very low data-rates/ARPU
Service Application Domain
Scalable remote device management
IT infrastructure availability
Security and data Protection.

6. Machine to Machine Service Management
Different M2M services require different grades of management:
Mission critical services  real-time notification of individual connection problems.
Near real-time services (e.g. river –level gauge monitoring)  Monitor connection-establishment on demand
Batch services (e.g. periodic upload of vending machine stock)  can be postponed until the network is less busy, near real-time monitoring
M2M Service Management Domain
Service Quality Monitoring and Problem Detection across all domains.
Monitoring and reporting of device level quality data from remote device domain
Management of SLAs e.g. between Mobile Operator and M2M Service Provider
IT infrastructure monitoring.
IT and Device Asset management
Remote Device Domain
Network Domain
Service Application Domain
Instrumented
Interconnected
Intelligent
Integrated
M2M Service Management Domain
Service Quality Monitoring and Problem Detection across all domains.
Monitoring and reporting of device level quality data from remote device domain
Management of SLAs e.g. between Mobile Operator and M2M Service Provider
IT infrastructure monitoring.
IT and Device Asset management
Remote Device Domain
Network Domain
Service Application Domain
Instrumented
Interconnected
Intelligent
Integrated
Scaling for monitoring very large number of individual connections.

7. Machine to Machine Service Requirements
Collect data from a massive quantity of mobile wireless-enabled sensors or sensor networks via the mobile network.
Ability to issue commands to sensor and actuator networks via the mobile network.
Ability to distribute data to remote devices via the mobile network (e.g. electronic information displays.)
Support different levels of management capability for different types of machine-to-machine networks.
Firmware distribution
Event monitoring
Security, privacy and data protection.
Connect many different types of M2M service data centers to the mobile network.
Monitor and manage service quality delivered to each M2M solution.

8. Service providers are looking at becoming M2M Service Provider to avoid to be “commoditized” by just being a pipe provider.
Machines
Tagged
Objects
Buildings, Lighting, Security
M2M Services Provider
Label/Tag Printers
M2M Messages provider
Enterprise
Applications
M2M Pipes provider
Users
Enterprise
Meters
Fleet
Vehicles

9. Business Environment SOA ADSL Fixed lines GPRS EDGE 3G Multi-Services
Multi-companies
Multi-User roles
Provisioning
Device Management
Billing
Security
Monitoring
SLA enforcement
Service Creation
Remote Assets
RFID Supply Chain
M2M Service Provider Platform:
Tagged
Objects
RFID Asset Tracking
SOA
Label/Tag Printers
ADSL
Fixed lines
Enterprise
Users
Buildings, Lighting, Security
Condition Monitoring Services
Enterprise
Applications
Metering Services
GPRS
EDGE 3G
Meters
Fleet Services
Fleet
Vehicles
based on
IBM Service Delivery Platform
Meter
Security
HomeControl
External Service enablers
OSS/BSS systems

10. Different business models
Machine-to-Machine allows communication between machines, sensors & actuators and applications.
The machines, sensors or actuators can be directly connected to the networks or use devices or gateways to be reached
Applications can be hosted by a service provider (Case 1)
or can be within the enterprises (Case 2)
Or can be provided by a partners
Case 1
Managed Services Platform
M2M Hosted
Applications
Tagged
Objects
M2M Enablers
Event Management
(RFID, Fleet,...)
Business Integration
Business Process Mgt
Message Routing
Device Management
Label/Tag Printers
ADSL
Fixed lines
Buildings, Lighting, Security
Internet
Case 2
Enterprise Customer
Meters
Enterprise Applications
Enterprise Data Store
Common Enablers
Access control
Subscription Mgt
B2B Gateway
Presentation services
User Directory
Service Directory
GPRS
EDGE 3G
Fleet
Vehicles
Dashboards
Customers
Telco Partner
Partner Admin.
Meter
Security
Entertainment/
Gaming
HomeControl
Case 3
OSS/BSS systems
Remote Assets
M2M Service Provider

11. Challenges
Scaling network capacity required to support the number of remote devices that must be connected to network.
Maintaining communications capability between remote devices and the service data centers.
Scaling device management capacity for number of remote devices that need to be managed e.g. firmware upgrades, provisioning.
Real-time notification of infrastructure problems for mission critical applications such as home health monitoring.
Many M2M services have very low data rates, paying for reliable connectivity
Very low ARPU (necessary and feasible)
Need to monitor and enforce data rate caps.
Different M2M services require different grades of service:
Mission critical services may need constant monitoring of connection to each device, and real-time notification of connection problems.
Some services (e.g. flow-rate monitoring from a gauge on a gas pipeline) require connection establishment on demand.
Some services (e.g. routine daily upload of stock in a vending machine) can be postponed until the network is less busy.
Lack of common standards across industries.
Security

12. M2M Key Enabler to a Smarter Planet – How can we live together, better
M2M Key Enabler to a Smarter Planet – How can we live together, better? How can you partner with IBM Thanks!

13. Back up

14. Architecture Overview
Machines
Edge devices & gateways
Devices
M2M Service Provider Platform
Open DataCapture
Portal
Tagged
Objects
Open M2M enablers
Label/Tag Printers
Users
BPM
Buildings, Lighting, Security
Service
Bus
Edgeless
S&A
B2B GW
Enterprise/
Partner
Applications
Proprietary
gateways
EPCIS
Meters
Proprietary GW
Apps
Proprietary GW
Apps
Fleet
Vehicles
Data Model
System Management
External Service enablers
OSS/BSS systems

15. Home Service Delivery Environment
Service Portal
OSS-BSS
Appliances:
lights, smoke detectors, white goods
Home Cloud
Service Platforms
Home Manager Gateway
IPTV Service
Platforms
Zigbee
Digital Media:
Video, TV, Music
Ethernet
PLC
WLAN
(ZigBee)
…….
VoIP Service
Platforms
1. Home network consists of many components which can broadly be split into:
Appliances: lights, smkoke detectors,, white goods
Digital media: Video, TVs, Music (these can also be spilt into digital media servers (DMS) and digital media players (DMP)
Devices: phones, games consoles, internet radio, healthcare devices
Communications: PCs, laptops, printers
2. Accessed via many protocols: Ethernet, PLC (Power Line Communication), Zigbee (healthcare)
ZigBee is a specification for a suite of high level communication protocols using small, low-power digital radios based on the IEEE standard for wireless personal area networks (WPANs), such as wireless headphones connecting with cell phones via short-range radio.
OSGi : The OSGi Alliance (formerly known as the Open Services Gateway initiative, now an obsolete name) is an open standards organization founded in March The Alliance and its members have specified a Java-based service platform that can be remotely managed.
Universal Plug and Play (UPnP) is a set of computer protocols promulgated by the UPnP Forum. The goals of UPnP are to allow devices to connect seamlessly and to simplify the implementation of networks in the home (data sharing, communications, and entertainment) and in corporate environments for simplified installation of computer components. UPnP achieves this by defining and publishing UPnP device control protocols built upon open, Internet-based communication standards.
Access
Network
DLNA
Devices:
Phones, games, healthcare, internet radio
Mobile Service
Platforms
Communication:
PCs, laptops, printers
Broadband Gateway
TR-069
OSGi, UPnP

16. Home Management Enablement
OSGi, UPnP
Agent
Fault Management
Configuration / Load Management
Performance Management
Accounting Management
Security Management
Home Control e.g.
DLNA, Temp Control etc.
Home Manager Framework
Home Agent Framework
UPnP
TR-XXX
Proprietary
Alarms, Events
Requests, Responses
PM data, Software Loads
Discovery
Request / Response
File Transfer
Home Management Information Protocol (HMIP)
HMIP Agent
HMIP Mgr
Object Mgt
State Mgt
Alarm Mgt
Event Mgt
Security Mgt
Schedule Mgt
Agent Framework Functions
Storage
femtocell
1. Home network consists of many components which can broadly be split into:
Appliances: lights, smkoke detectors,, white goods
Digital media: Video, TVs, Music (these can also be spilt into digital media servers (DMS) and digital media players (DMP)
Devices: phones, games consoles, internet radio, healthcare devices
Communications: PCs, laptops, printers
2. Accessed via many protocols: Ethernet, PLC (Power Line Communication), Zigbee (healthcare)
ZigBee is a specification for a suite of high level communication protocols using small, low-power digital radios based on the IEEE standard for wireless personal area networks (WPANs), such as wireless headphones connecting with cell phones via short-range radio.
OSGi : The OSGi Alliance (formerly known as the Open Services Gateway initiative, now an obsolete name) is an open standards organization founded in March The Alliance and its members have specified a Java-based service platform that can be remotely managed.
Universal Plug and Play (UPnP) is a set of computer protocols promulgated by the UPnP Forum. The goals of UPnP are to allow devices to connect seamlessly and to simplify the implementation of networks in the home (data sharing, communications, and entertainment) and in corporate environments for simplified installation of computer components. UPnP achieves this by defining and publishing UPnP device control protocols built upon open, Internet-based communication standards.