1. The Labour Problem: Command; Control; and Conflict Professor Roger Seifert BA(Oxon) MSc (Econ) PhD (London)

2. HRM and Solving the Labour Problem The labour problem is relatively low productivity Managers seek to solve it through command (job regulation); control (ideology); and labour market realities Workers reject these efforts, formally and informally, some of the time leading to conflict

3. Thank you This presentation is available online at http://www.wlv.ac.uk/uwbs80years http://www.wlv.ac.uk/uwbs80years