1. minimising IT costs, maximising operational efficiency www.esteem.co.uk desktop

2. minimising IT costs, maximising operational efficiency www.esteem.co.uk Changing world Windows XP EOL Windows 7 has arrived Changing Business New Devices Increasing focus on efficiency

3. minimising IT costs, maximising operational efficiency www.esteem.co.uk Business Is changing – Integration is vital Off Shore / Out Sourcing Temporary staff / Part-Time Staff Contract Staff/ Third Party organisation

4. minimising IT costs, maximising operational efficiency www.esteem.co.uk New device types MobileConsume Power User

5. minimising IT costs, maximising operational efficiency www.esteem.co.uk A world where people can work and play from anywhere A Vision for Business

6. minimising IT costs, maximising operational efficiency www.esteem.co.uk Top 10 Business & Technology Priorities for 2010 (Gartner EXP report, January 2010) Business Priorities Business process improvement Reducing enterprise costs Increasing the use of information/analytics Improving enterprise workforce effectiveness Attracting and retaining new customers Managing change initiatives Creating new products or services (innovation) Targeting customers and markets more effectively Consolidating business operations Expanding current customer relationships Technology Priorities –Virtualization –Cloud computing –Web 2.0 –Networking, voice and data communications –Business Intelligence –Mobile technologies –Data/document management and storage –Service-oriented applications and architecture –Security technologies –IT management Source : http://www.gartner.com/it/page.jsp?id=1283413 http://www.gartner.com/it/page.jsp?id=1283413

7. minimising IT costs, maximising operational efficiency www.esteem.co.uk Improve End-User and Team Productivity Complete Projects Faster Shorten Sales Cycle Attract and Retain Employees Improving workforce effectiveness Resolve Customer Issues Faster Up to 10% Up to 20% Up to 30 min/day Note: Total Economic Impact™ of Microsoft Unified Communications white paper issued by Forrester Research.Total Economic Impact™ of Microsoft Unified Communications Varies by customer

8. minimising IT costs, maximising operational efficiency www.esteem.co.uk Of all desktops will use some form of virtualization by 2011 DESKTOP VIRTUALIZATION, IS SEEN AS ONE OF THE STRONGEST AREAS OF GROWTH. GARTNER PREDICTS THE NUMBER OF VIRTUALIZED PCS TO GROW TO 660 MILLION BY 2011.660 MILLION BY 2011

9. minimising IT costs, maximising operational efficiency www.esteem.co.uk Personal Productivity Personal Productivity Financial Accounting Financial Accounting Web & eCommerce Decision Support Communication & Collaboration Human Capital Development Customer Management Users Apps Business Runs on Applications

10. minimising IT costs, maximising operational efficiency www.esteem.co.uk Different Approaches Hosted VM-based desktops (VDI) Local Streamed desktops Hosted Blade PC desktops Hosted Shared desktops Local VM-based desktops (inc. offline) USER TYPES Mobile users Task workers Virtual apps to installed desktops (inc. offline)

11. minimising IT costs, maximising operational efficiency www.esteem.co.uk

12. minimising IT costs, maximising operational efficiency www.esteem.co.uk low energy devices Desktop – 250w Laptop – typically 50-70w All in 1 18-50w including LCD monitor

13. minimising IT costs, maximising operational efficiency www.esteem.co.uk Flexibility Work from Multiple locations Client, External and Flexible Office Spend more time with Clients Less time travelling Improve Employee moral

14. minimising IT costs, maximising operational efficiency www.esteem.co.uk Synchronizer Encrypted and secured Personal VM XenClient Business VM Hardware Secure bare metal hypervisor Multiple VMs In the event of loss or failure User changes automatically backed up Users environment can be restored to any XenClient device Data Settings Applications OS Business VM Data Settings Applications OS HTTPS

15. minimising IT costs, maximising operational efficiency www.esteem.co.uk Types of cloud services software as a service infrastructure as a service platform as a service “SaaS”“PaaS”“IaaS”

16. minimising IT costs, maximising operational efficiency www.esteem.co.uk Storage $0.30/GB/mo Servers 1 admin/20,000 Network $10/Mb vs. $3.75/GB/mo vs. 1 admin/100 vs. $500/Mb vs. 1,000 apps x 5 versions x upgrades 1 image x 1M users x 4 upgrades/yr

17. minimising IT costs, maximising operational efficiency www.esteem.co.uk