1. Message Handling When it really matters MARION COUNTY ARES MARION EMERGENCY RADIO TEAM MAY 2015 © KC5CMX MARION COUNTY FLORIDA

2. Most messages will be informal Most messages will be informal or “tactical” messages. or “tactical” messages. These are not written. These are not written.

3. When a “formal” ICS 213 message is needed Written for accuracy Written for accuracy To be relayed more than once To be relayed more than once Provide a record Provide a record

4. Formal written messages are for the “RECORD” Communications Use a WRITTEN message for: Damage assessments Position status Situation updates Declarations Resource requests ICS facility relocations

5. The General Message form may be initiated by incident dispatchers and any other personnel on an incident. JUST SO YOU KNOW, AS OF MAY 2015, FEMA HAS CHANGED THE ICS 213 FORMAT SLIGHTLY. You now include the person’s title along with the position.

6. The Single Sheet ICS 213 General Message Form SINGLE FORM 3 PART FORM

7. MESSAGE HEADER WHO IS THE MESSAGE GOING TO? RECIPIENT’S NAME ERIN MILLER 09:20 ET RON VIOLA, KS4SW ARES EMERGENCY COORDINATOR

8. MESSAGE HEADER WHAT IS THEIR POSITION ? (ACRONYM FOR WHERE ARE THEY, NOT THEIR TITLE) ERIN MILLER MCSO LOGISTICS OFFICE 09:20 ET RON VIOLA, KS4SW ARES EMERGENCY COORDINATOR

9. MESSAGE HEADER WHO IS IT FROM AND WHAT IS THEIR POSITION? ERIN MILLER MCSO LOGISTICS OFFICE STEVE SZABO ARES TRAILER WALMART ON HWY 200 09:20 ET

10. MESSAGE HEADER SUBJECT DATE TIME THIS IS THE TIME THAT THE MESSAGE WAS ORIGINATED, NOT THE TIME IT WAS PASSED ON ERIN MILLER MCSO LOGISTICS OFFICE STEVE SZABO ARES TRAILER WALMART ON HWY 200 ARES TRAILER STATUS 09:20 ET 16 MAY 15 0930

11. MESSAGE HEADER THIS IS A DRILL MESSAGE Because what we do over the radio is public information, we must use “This is a drill or this is an exercise” before we transmit the body of the message. It would be good practice to include it when you first start passing the message. ERIN MILLER MCSO LOGISTICS OFFICE RON VIOLA, KS4SW ARES TRAILER STATUS 09:20 ET 16 MAY 15 0930 THIS IS A DRILL RON VIOLA, KS4SW ARES EMERGENCY COORDINATOR ARES TRAILER WALMART HWY 200

12. MESSAGE BODY The message body should be what the SENDER says. It doesn’t matter if the information is correct or not, your job is to just pass the message exactly as written. DO NOT MAKE CHANGES WITHOUT AUTHORIZATION! ERIN MILLER MCSO LOGISTICS OFFICE ARES TRAILER STATUS 09:20 ET 16 MAY 15 0930 THIS IS A DRILL ARES TRAILER WALMART HWY 200 ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK. STEVE SZABO

13. MESSAGE BODY AUTHORIZATION The message must be authorized to be sent. It needs to be LEGIBLY SIGNED, with a printed name after it ERIN MILLER MCSO LOGISTICS OFFICE ARES TRAILER STATUS 09:20 ET 16 MAY 15 0930 THIS IS A DRILL ARES TRAILER WALMART HWY 200 ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK. STEVE SZABO RON VIOLA, KS4SW

14. MESSAGE BODY POSITION Again, physical location ERIN MILLER MCSO LOGISTICS OFFICE ARES TRAILER STATUS 09:20 ET 16 MAY 15 0930 THIS IS A DRILL ARES TRAILER WALMART HWY 200 ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK. STEVE SZABO RON VIOLA, KS4SW ARES TRAILER WALMART HWY 200

15. ALTHOUGH NOT REQUIRED… It isn’t required, but it may be a good idea to include Who it was passed to, location and time Who was the sender Don’t make a dominant part of the message, write small or in the margin ERIN MILLER MCSO LOGISTICS OFFICE ARES TRAILER STATUS 09:20 ET 16 MAY 15 0930 THIS IS A DRILL ARES TRAILER WALMART HWY 200 ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK. STEVE SZABO RON VIOLA, KS4SW ARES TRAILER WALMART HWY 200 ARES TO KG4NXO – K4ZFW OP 0935 SENT BY KC5CMX

16. MESSAGE BODY IT HAS TO BE THERE FOR THE REPLY ERIN MILLER MCSO LOGISTICS OFFICE ARES TRAILER STATUS 09:20 ET 16 MAY 15 0930 THIS IS A DRILL ARES TRAILER WALMART HWY 200 ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK. STEVE SZABO RON VIOLA, KS4SW ARES TRAILER WALMART HWY 200 THIS IS A DRILL

17. THE REPLY As above, nothing is changed in the message body Not all messages will include a reply. ERIN MILLER MCSO LOGISTICS OFFICE ARES TRAILER STATUS 09:20 ET 16 MAY 15 0930 THIS IS A DRILL ARES TRAILER WALMART HWY 200 ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK. STEVE SZABO RON VIOLA, KS4SW ARES TRAILER WALMART HWY 200 THIS IS A DRILL UNDERSTOOD, HOWEVER, WE WOULD LIKE YOU TO REPOSITION YOUR LOCATION TO THE POD AT WALMART IN THE SHORES AS QUICKLY AS YOU CAN.

18. MESSAGE REPLY DATE TIME SIGNATURE AND THEIR POSITION ERIN MILLER MCSO LOGISTICS OFFICE ARES TRAILER STATUS 09:20 ET 16 MAY 15 0930 THIS IS A DRILL ARES TRAILER WALMART HWY 200 ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK. STEVE SZABO RON VIOLA, KS4SW ARES TRAILER WALMART HWY 200 THIS IS A DRILL UNDERSTOOD, HOWEVER, WE WOULD LIKE YOU TO REPOSITION YOUR LOCATION TO THE POD AT WALMART IN THE SHORES AS QUICKLY AS YOU CAN. 16 MAY 1050 ERIN MILLER, MCSO LOGISTICS OFFICE

19. MESSAGE REPLY You must be able to read it, ensure name is printed on there as well ERIN MILLER MCSO LOGISTICS OFFICE ARES TRAILER STATUS 09:20 ET 16 MAY 15 0930 THIS IS A DRILL ARES TRAILER WALMART HWY 200 ARES TRAILER IS SET UP AND OPERATIONAL AT THIS TIME AND WE HAVE 4 OPERATORS ON STATION. OUR CAPABILITIES ARE 2 METER VOICE, DSTAR, DRATS AND HF WINLINK. STEVE SZABO RON VIOLA, KS4SW ARES TRAILER WALMART HWY 200 THIS IS A DRILL UNDERSTOOD, HOWEVER, WE WOULD LIKE YOU TO REPOSITION YOUR LOCATION TO THE POD AT WALMART IN THE SHORES AS QUICKLY AS YOU CAN. 16 MAY 1050 ERIN MILLER, MCSO LOGISTICS OFFICE

20. WHAT’S THE DIFFERENCE? SINGLE VS 3 PART

21. THEY ARE THE SAME FORM EXCEPT… SINGLE FORM 3 PART FORM

22. Yellow copy is the original. The rest are all copies

23. After it is filled out, the white copy stays with the sender.

24. The yellow and pink are forwarded to the message handler.

25. When the message has been replied to, the handler keeps the pink copy and returns the yellow to the originator

26. Dissemination of the ICS 213 (Using sneaker express) White copy kept by person originating the message White copy kept by person originating the message Yellow and Pink sent to receiver. Yellow and Pink sent to receiver.  Receiver replies on yellow and Pink, keeping the Yellow copy for record.  Pink copy is sent back to the person originating the message. (the loop is complete)

27. Summary The ICS 213 is simple and straight forward The ICS 213 is simple and straight forward Used for when a written record is required Used for when a written record is required Used when message is to be transmitted and received EXACTLY as written Used when message is to be transmitted and received EXACTLY as written