1. Single Lady Guest
SOP

2. Good morning reservations. How may I assist you?
Upon receiving a booking for a single lady block a room that is visible
through the CCTV
Good morning reservations. How may I assist you?
Single Lady Guest SOP

3. Single Lady Guest Room is Under CC TV Surveillance
16-Apr-17
Single Lady Guest SOP

4. All guest calls to be scrutinized and transferred only after confirming with the guest
Good afternoon Ms. Thomas. You have a call from Mr./ Ms. _____________. May I transfer the call.
16-Apr-17
Single Lady Guest SOP

5. Following Supplies That Are Placed In Single Lady Guest Room
Single Lady Silk Gown
Personalized Hotel Designed Shopping Bags
Safety Locker
Laundry Bag & Slip
Reed Slippers
16-Apr-17
Single Lady Guest SOP

6. Following Supplies That Are Placed In Single Lady Guest Room
Skirt Hangers, Silk Dress (padded) Hanger & Coat Hanger
Iron Board
Iron
16-Apr-17
Single Lady Guest SOP

7. Following Supplies That Are Placed In Single Lady Guest Room
Alarm Clock
Single Lady Kit
16-Apr-17
Single Lady Guest SOP

8. Single Lady Kit Comprises :
Soap
Nail Cutter
Emery Board
Foot Cream
Body Oil
Facial Cleanser
Face Wash
Body Lotion
Facial Tonic Mint
16-Apr-17
Single Lady Guest SOP

9. Magazines Placed In The Room
Magazines that ladies prefer to read are neatly placed on the side table in the room
16-Apr-17
Single Lady Guest SOP

10. Orange Peel Soap
16-Apr-17
Single Lady Guest SOP

11. Shower Gel, Shampoo, Conditioner, Mouth Wash, Hand & Body Lotion, Talcum Powder, Utility Kit, Shower Cap, Comb, Two Glasses and a loofa.
16-Apr-17
Single Lady Guest SOP

12. Weighing Scale in the Guest Room
16-Apr-17
Single Lady Guest SOP

13. Good Night Chocolate, Good Night Slip &
Break Fast door Knob
16-Apr-17
Single Lady Guest SOP

14. Good night mat with slippers
16-Apr-17
Single Lady Guest SOP

15. Different Good Night Message Slip
16-Apr-17
Single Lady Guest SOP

16. News Paper Delivery
News Papers are neatly folded and placed in a news paper bag
and hung on the guest room door knob every morning
16-Apr-17
Single Lady Guest SOP

17. Mam would you like a Gold Fish in a bowl placed in the room?
Yes that will be nice
Mam would you like a Gold Fish in a bowl placed in the room?
16-Apr-17
Single Lady Guest SOP

18. The bowl is carried by the bell boy to the room
16-Apr-17
Single Lady Guest SOP

19. The Gold Fish is place on the side table in the room
16-Apr-17
Single Lady Guest SOP

20. The guest in the room with the Gold Fish
16-Apr-17
Single L Guest SOP

21. Fish Food
Fish food is placed in a bowl in the room and the guest is given information about the feeding habits of the fish and when they need to be fed.
16-Apr-17