1. Sudeshna Datta-Cockerill, CERN Ombud

2. Accelerating respect @ CERN 5 May 2015
…It is important for all of us to respect our colleagues, but it is equally important for us not to turn a blind eye to disrespect: we should react to it, in a respectful way, or course, but we should not let it pass unchecked ……
CERN : Ombud - Host State Relations – Communications – Safety – Medical Service – Diversity - Education
Accelerating CERN
5 May 2015

3. With Alan Richter, QED Consulting
Accelerating
CERN
– A Conversation
With Alan Richter, QED Consulting
5 May 2015
5 May 2015

4. Goals… Overall: Support CERN’s Respect in the Workplace campaign…
Define Respect …
Explore the Relationship between Respect and Trust
Explore Unconscious Bias
Explore Respect across Cultures
Explore the Connection between Respect, Listening, and Appreciative Inquiry
Review Objectives
Tie to human rights and human development
Accelerating CERN
5 May 2015

5. What is Respect? Dictionary Definition:
A feeling of admiration for someone elicited by their qualities, abilities or achievements.
CERN Bulletin – contribution from a colleague:
RESPECT:
Realise – Everybody - Seeks – Politeness - Esteem – Consideration – Trust
Accelerating CERN
5 May 2015

6. Why is Respect important?
Respect builds:
Trust: Respectful relationships yield trust, and Teamwork: trust in return makes people work together toward shared goals.
Engagement: Employees who feel that the organization treats them with respect are highly invested in the success of the enterprise.
Performance People who are treated with respect are able to focus
Creativity / Innovation relies on people’s sense of safety Innovation trust – an environment where ideas can be explored openly and without fear.
Accelerating CERN
5 May 2015

7. Respect & Building Trust
Swift Trust
Deep Trust
Source: Building Trust in Diverse Teams, Oxfam GB/ECB Project
Accelerating CERN
5 May 2015

8. Respect Unconscious Bias – Context: GDS© Constructs and Competencies
Head
Insight
Heart
Inclusion
Hands
Adaptation
Self
Self-Awareness
Sensitivity
Engagement
Others
Understanding Differences
Openness
Communication
World
Facts/
Objectivity
Fairness
Problem-Solving
Accelerating CERN
5 May 2015

9. Respect Across Cultures: (ICS) Intercultural Conflict Style
Discussion Style
Typical in Australia, Canada, Germany, UK, USA
Engagement Style
Typical in France, Italy, Russia, Spain
Accommodation Style
Typical in East Asia: China, Indonesia, Japan, Thailand
Dynamic Style
Typical in Middle East and South Asia: Egypt, India, Lebanon, Pakistan
Direct
Indirect
Neutral Affective/Expressive
Source: adapted from Intercultural Conflict Style Inventory by Hammer Consulting
Accelerating CERN
5 May 2015

10. Respect, Listening and Appreciative Inquiry
Respect implies good listening
Good listening is a form of Appreciative Inquiry (AI): “Appreciative inquiry attempts to use ways of asking questions and envisioning the future in order to foster positive relationships and build on the present potential of a given person, organization or situation.” (Wikipedia)
Accelerating CERN
5 May 2015

11. “What does a respectful workplace mean to you?”
This initiative belongs to all of us so please continue to send your contributions and share your examples to
Accelerating CERN
5 May 2015