1. Effective Delegation

2. Learning Points
In Part 7, you will find answers to the following:
How can a leader multiply personal effectiveness by delegating authority?
What are the rules for effective delegation?
How should a leader give orders?
What principles should be followed?
What are the leadership needs of different types of people?
What is your own personality—traditional, participative, or individualistic?

3. Introduction
Leaders enlist the energies and improve the effectiveness of the group
Bill Gates, Microsoft
Multiplies his effectiveness through the efforts of others
“Develop your people to do their jobs better than you can. Transfer your skills to them”
Successful leadership:
Picking the right people for the right assignments and developing them

4. Introduction
Management author Laurie Beth Jones writes about targeted selection in Jesus CEO:
Who would pick someone who smells like fish and mud?
Who would pick an unpopular tax collector?
Who would pick leaders from filthy wharves and toil-filled fields?
But He did, and together they changed the world

5. Introduction Effective leadership involves:
Seeing unknown qualities in others
Treating others in a way to bring out the best
Effective leaders use delegation:
To develop others
To achieve more success than would otherwise be possible

6. Introduction
The life span of businesses is about one and a half generations. Why?
Failure to develop people
Failure to delegate
In today’s downsized, fast-paced, high-tech workplace, delegation is necessary for success
All employees must be involved if the full value of their skills is to be realized

7. Introduction There are two ways to exert leadership strength:
Pushing down through intimidation
Pulling up through delegation
More effective
The chosen approach of the successful leader

8. Delegation Success Story
Herb Kelleher, Southwest Airlines:
Truly effective delegation
Turned on employees
Reasons leaders fail to delegate:
Do not know how
Do not think employees will do the job effectively
Do not trust employees
Fear employees will show them up

9. Delegation Success Story
Two reasons failure to delegate should be corrected:
Gives the leader time to carry out more important responsibilities
Prepares employees for more difficult tasks and responsibilities
Delegation is the key to multiplying the effectiveness of both the leader and the group

10. Rules for Effective Delegation
Leaders who incorporate the delegation rules will:
Maximize job performance and work morale
Increase productivity of work groups

11. Rules for Effective Delegation
Delegation rules:
Share power with employees
Don’t delegate the bad jobs, saving the good ones for yourself
Know your employees
Use delegation as a development tool
Delegate work fairly among all employees
When you delegate authority, be sure to back your employees if that authority is questioned

12. Rules for Effective Delegation
Let employees know what decisions they have authority to make, and delegate decision making to the lowest possible level
Delegate with consistency
Delegate whole tasks so that employees can see projects through to completion; allow sufficient time to get jobs done
Insist on clear communication
Make good use of questions when delegating work
Explain the importance of assignments

13. Rules for Effective Delegation
Learn to live with work styles that are not like your own
Avoid delegating tasks that are pets, personal, or petty
Follow the three D’s for all work:
Do it
Delegate it, or
Ditch it

14. Rules for Effective Delegation
When people micromanage, a climate of distrust is created
It lowers morale and destroys creativity
By applying the delegation rules, leaders can:
Multiply personal effectiveness
Develop employee talents
Have good leader-follower relations
Obtain the highest possible level of job performance