1. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 1 Interviewing for Employment and Following Up

2. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 2 From The Real World Given the impact of the Internet and the ease with which information can now be gained, the expectation around preparation for interviews has escalated…Candidates need to appear knowledgeable, interested, and able to answer general questions and ask informed, direct questions about the industry, the environment, and the company. Caroline Jellinck, Partner Ray & Berndtson, Tanton Mitchell

3. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 3 Employment Interviews Organization’s Main Objective Applicant’s Match Applicants with the Organization Match Goals and Capabilities with the Job

4. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 4 The Typical Sequence of Interviews Applicant’s Objectives Employer’s Objectives Screening Stage Screening Stage Selection Stage Selection Stage Final Stage Final Stage

5. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 5 Types of Interviews GroupGroupStructuredStructuredOpen-EndedOpen-Ended StressStressSituationalSituationalVideoVideo

6. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 6 Preparing for a Job Interview Do some follow-up research Think ahead about questions Bolster your confidence Polish your interview style Plan to look good Be ready when you arrive

7. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 7 Follow-Up Research Organizations Opportunities

8. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 8 Anticipating Questions College Years Personal Work Habits Employers and Jobs Attitudes and Preferences

9. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 9 Planning Questions Are these my kind of people? Can I do this work? Will I enjoy the work? Do I want this job? Does the job pay well? Who will be my supervisor? What sort of future can I expect?

10. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 10 Pre-Interview Strategies Plan to Look Good ArrivePrepared Polish Your Style Build Your Confidence

11. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 11 Three-Step Interview Process Warm-Up Phase Question and Answer Stage Question and Answer Stage The Close

12. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 12 First Impressions Body Language The Warm-Up Phase

13. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 13 Questions and Answers Asking Questions Listening to the Interviewer Dealing with Discrimination Answering Questions

14. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 14 The Close of the Interview Conclude Gracefully Discuss Salary Review Notes

15. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 15 Follow-Up Messages Thank-You Letter Inquiry Letter Request for More Time

16. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 16 Real World Applications How can you distinguish yourself from other candidates in a screening interview and still keep your responses short and to the point? Let’s discuss!

17. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 17 Real World Applications What can you do to make a favourable impression when you discover that an open-ended interview has turned into a stress interview? Let’s discuss!

18. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 18 Real World Applications If you want to switch jobs because you can’t work with your supervisor, how can you explain this situation to a prospective employer? Let’s discuss!

19. © 2005 Pearson Education Canada Business Communication EssentialsChapter 14 - 19 Real World Applications During a group interview, you notice that one of the other candidates is trying to monopolize the conversation. He’s always the first to answer, his answers are long, and he even interrupts the other candidates. The interviewer doesn’t seem to be concerned about his behaviour, but you are. You would like to have more time to speak so that the interviewer can get to know you better. What should you do? Let’s discuss!