1. Quality Assurance Copyright, 2002 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl www.cs.put.poznan.pl/jnawrocki/mse/quality/ Quality Management Auxiliary material Quality Management Auxiliary material

2. J. Nawrocki, Quality Assurance IntroductionIntroduction CMM Requirements management Software project planning Software project tracking and oversight Software subcontract management Software quality assurance Software configuration management CMM Level 2 - Repeatable

3. J. Nawrocki, Quality Assurance AbilitiesAbilities Ab1. A group that is responsible for co-ordinating and implementing SQA for the project (i.e. the SQA group) exists. SQA at PUT: Two 5-year students per project.

4. J. Nawrocki, Quality Assurance AbilitiesAbilities Ab2. Adequate resources and funding are provided. Is it enough?

5. J. Nawrocki, Quality Assurance AbilitiesAbilities Ab3. Members of the SQA group are trained to perform their SQA activities. Ab4. Members of the software project receive orientation on the role, responsibilities, authority, and value of the SQA group.

6. J. Nawrocki, Quality Assurance ActivitiesActivities Ac1. A SQA plan is prepared for each project according to a documented procedure. I’m afraid, I need a documented procedure!

7. J. Nawrocki, Quality Assurance ActivitiesActivities The SQA plan can be baselined, i.e. it can be placed under SCM. The SQA plan is reviewed by all the team members including Project Managers (4th year), and Developers (3rd year). SQA Planning Procedure (I)

8. J. Nawrocki, Quality Assurance ActivitiesActivities The SQA plan is approved by the Project Area Manager (Bartek or Adam). The SQA plan is available through the project’s web page along with all the previous versions of it. That web page is referenced in the Initial Project Description (IPD). SQA Planning Procedure (II)

9. J. Nawrocki, Quality Assurance ActivitiesActivities Ac2. A documented and approved SQA plan is used as the basis for performing the SQA activities

10. J. Nawrocki, Quality Assurance ActivitiesActivities Responsibilities and authority of the SQA group Resource requirements for the SQA group The SQA group’s participation in planning Evaluations, audits and reviews to be performed by the SQA group Review and audit procedures Documenting and tracking non-compliance issues SQA documentation and reports Schedule of the SQA activities SQA Plan Items

11. J. Nawrocki, Quality Assurance ActivitiesActivities Ac3. The SQA group participates in the preparation and review of the project’s software development plan, standards, and procedures. 

12. J. Nawrocki, Quality Assurance ActivitiesActivities Ac4. The SQA group reviews the software engineering activities to verify compliance.

13. J. Nawrocki, Quality Assurance ActivitiesActivities Ac4. The SQA group reviews the software engineering activities to verify compliance. The activities are evaluated against the SDP, and the designated standards and procedures. Deviations are identified, documented and tracked to closure. Corrections are verified.

14. J. Nawrocki, Quality Assurance if (a < b) a+= b; ActivitiesActivities Ac5. The SQA group audits designated software work products to verify compliance.

15. J. Nawrocki, Quality Assurance ActivitiesActivities Ac5. The SQA group audits designated software work products to verify compliance. The products are evaluated against the chosen standards and contractual requirements. Deviations are identified, documented and tracked to closure. Corrections are verified. The deliverable products are evaluated before they are delivered to the customer.

16. J. Nawrocki, Quality Assurance ActivitiesActivities Ac6. The SQA group periodically reports the results of its activities to the software engineering group. It’s getting better!

17. J. Nawrocki, Quality Assurance ActivitiesActivities Ac6. The SQA group periodically reports the results of its activities to the software engineering group. every 2 weeks Reports at PUT

18. J. Nawrocki, Quality Assurance ActivitiesActivities Ac7. Deviations identified in the activities and work products are documented and handled according to a documented procedure. Err

19. J. Nawrocki, Quality Assurance ActivitiesActivities Ac7. Deviations identified in the activities and work products are documented and handled according to a documented procedure. Deviations from the SDP, designated standards, and procedures are documented and resolved with the project managers or the project area manager (BW or AW). Deviations not resolvable with the project area manager are presented to the SDS supervisor (JN).

20. J. Nawrocki, Quality Assurance ActivitiesActivities Ac7. Deviations identified in the activities and work products are documented and handled according to a documented procedure. Non-compliance items presented to the SDS supervisor are periodically reviewed (e.g. every 2 weeks) until they are resolved. The documentation of non-compliance items is managed and controlled.

21. J. Nawrocki, Quality Assurance ActivitiesActivities Ac8. The SQA group conducts periodic reviews of its activities and findings with the customer’s SQA personnel, as appropriate. Reviews at PUT April June

22. J. Nawrocki, Quality Assurance SummarySummary SQA Planning procedure & SQA plan elements The SQA group reviews activities and audits work products. Deviations are handled at the lowest possible level of management.

23. J. Nawrocki, Quality Assurance Further readings [CMM] M.C. Paulk et. al.,The Capability Maturity Model: Guidelines for Improving the Software Process, Addison-Wesley, Reading, 1994. 

24. J. Nawrocki, Quality Assurance Quality assessment 1. What is your general impression? (1 - 6) 2. Was it too slow or too fast? 3. What important did you learn during the lecture? 4. What to improve and how?