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Published byClaud Powell Modified over 9 years ago
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DIGITAL STORE AUDIT Provided by Smollan Pakistan Field Services using
Planorama Image recognition technology
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The future for Smollan technology and intelligence
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Unilever Pakistan current audit process
Visual / manual store audits Significant time required for collecting the information and then reporting on the outcomes Subjective interpretation of information by the auditor Inconsistent execution by audit team Only 23% of Unilever Pakistan’s store universe covered by auditors Manual audit results are not always accurate or reliable: Human errors during collection of information and reporting on the results Reluctance by field team to self-report discrepancies from targets Information overload in a difficult environment
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Saving Time, reducing costs and increasing sales through image recognition technology
Take photos of your shelves Upload photos to servers for analysis Receive accurate results and statistics
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Photo in 2 parts (up & down)
Saving Time, reducing costs and increasing sales through image recognition technology Head on photo Photo in 2 parts (up & down) Slanted photo Angled photo Flexible ways to take in-store photos
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Saving Time, reducing costs and increasing sales through image recognition technology
Uploading photos to servers for analysis
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Saving Time, reducing costs and increasing sales through image recognition technology
Planorama software provides you with comprehensive statistics and reports on your stores and your products, as well as powerful executive summaries: Share of assortment Share of shelf Number of SKUs Number of facings Missing products / out of stocks Planogram compliance / planogram integrity Shelf quality index Numerical distribution
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Digital STORE audit Strength Weakness Opportunities Threats
SPEED – results start arriving within 48 hours on average Cost depends on store numbers and amount of photos to be analysed ACCURACY – reported data integrity improvement of 6% to 33% ACCESSIBILITY – photos and reports available online 24/7/365 No additional 3rd party audit team Opportunities Threats EFFICIENCY - from 25% to 83% increase in time saving for field survey information collection Product Master Library Accuracy (package size, dimension and image must accurate) INCREASED PRODUCTIVITY from existing reps or fewer reps needed for current coverage Perfect Store One Pagers must be kept up to date Quick insights to identify, fix and grows categories and channels Reliable reporting in term of quality data Consistent Audit Methodology 8
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PILOT PROJECT MANAGED BY SMOLLAN PAKISTAN field services
The Tea category was selected for the pilot to run over a 6 week period 52 locations in the Karachi area were selected across general trade market, including one modern trade outlet Each location received at least 3 visits over the course of the pilot 1 Smollan Pakistan Merchandiser was selected to take the photos using Smollan Mobile as part of their normal in-store routine 9
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PILOT PROJECT MANAGED BY SMOLLAN PAKISTAN field services
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Perfect Store KPI Coverage
6P’s KPIs Covered? How Product On shelf availability Digital Measurement Pack New Product Distribution Price MRP Environment Not in Scope --- Promotion Promotion Compliance Survey Placement Share of Shelf Shelf Standard Proposition Call to Action 11
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UNILEVER PAKISTAN cost SAVING and increased coverage
Year 1 Cost Saving Year 2 Cost Saving 18% 25% Current Audit Coverage Increased Coverage 23% of Unliever Pakistan’s Universe ( outlets) outlets * The above results are based on the following: General Trade Modern Trade 10 categories 7 categories 1 or 2 photos per category (max. 2) 1 or 3 photos per category (max. 3) 10 to 20 photos per visit (max. 20) 7 to 21 photos per visit (max. 21) A total of oulets to be audited across gerneral trade and modern trade 12
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