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Microsoft Ignite 2015 4/16/2017 5:30 PM
© 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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BRK2146 Getting Started with Skype for Business Online Voice and Audio Conferencing Bill Verthein – Engineering Voice Portfolio
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Agenda ExpressRoute for Office365 Cloud PSTN Conferencing Cloud Voice
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Service Triad: Cloud, Interconnect, Enterprise
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Service Triad Enterprise Network Interconnect Office 365
Wired & Wireless Cross facilities WAN Interconnect MPLS Metro Ethernet Direct Internet Office 365 Collaboration Communication
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Microsoft Global Cloud
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Microsoft’s global datacenter footprint
Microsoft Ignite 2015 4/16/2017 5:30 PM Microsoft’s global datacenter footprint Microsoft’s network is one of the three largest in the world AMSTERDAM DES MOINES QUINCY CHICAGO BEIJING JAPAN AT&T British Telecom Colt Equinix Internet Initiative Japan (IIJ) Level3 Orange SingTel Tata Communications Telecity Group Telstra Verizon ExpressRoute Partners DUBLIN INDIA CHEYENNE BOYDTON SAN ANTONIO SHANGHAI HONG KONG BRAZIL SINGAPORE AUSTRALIA 1 million+ servers • Datacenters in over 40 countries • 1,500 network agreements and 50 Internet connections *Operated by 21Vianet © 2015 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Microsoft Global Real-Time Media Delivery Network
4/16/2017 Microsoft Global Real-Time Media Delivery Network Using global insight and software adaptation to provide highest quality media everywhere 38% Global International Calling Minutes carried on Skype 38% Smarter Endpoints Continual improvement of media stack based on unmatched experience and telemetry Faster Optimization Enhanced SDN solutions to automate network diagnostics and configuration Ongoing management and network infrastructure product delivery from Partners © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Cloud/Enterprise Interconnect
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How do networks connect?
Microsoft Datacenter Office 365 Services on ExpressRoute MPLSWAN ExpressRoute router Where companies connect their networks together Where Internet network providers connect Leased by a network operator Meet Me Location Co-location facility Telco facility Other Network Routers Network Facility Customer Datacenter
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Office 365 Networking Microsoft Datacenter Public internet
Customer Site 2 Customer Site 1 Microsoft Datacenter Office 365 Services on ExpressRoute Office 365 Services Require Internet MPLS VPN WAN Internet Co-lo Customer Datacenter Azure services Public internet Primary connection Alternate connection
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ExpressRoute for Office 365
Customer Site 2 An alternative to the public Internet connection Premium network connection to Microsoft datacenters Private networking for primary Office workloads Predictable performance with managed connectivity SLA of 99.9% for availability Customer Site 1 Microsoft Datacenter Office 365 Services on ExpressRoute EXPRESSROUTE Office 365 Services Require Internet MPLS VPN WAN Internet Co-lo Customer Datacenter Azure services Public internet Primary connection Alternate connection
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Predictable performance profile
4/16/2017 Predictable performance profile Predictable performance With ExpressRoute you have dedicated bandwidth, traffic goes over managed infrastructure Control over network routing and number of routing hops, and by implication control over network latency No congestion with public Internet customers Performance considerations Capacity planning is still required Depends on the network capacity you have from user locations to the Microsoft network Network distance, routing path and DNS must be carefully planned for ExpressRoute Customer © 2015 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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General Availability details
4/16/2017 General Availability details Pre-requisites for deploying very soon after GA Azure qualification criteria from MSDN Azure ExpressRoute subscription is required, but no additional Microsoft subscription is required Service engagement with an ExpressRoute connectivity provider is required Customers should already have either a managed VPN WAN or co-located networking planned ExpressRoute is highly recommended for ensuring optimal real-time media performance © 2015 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Cloud Audio Conferencing
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Office 365 Audio Conferencing via Audio Conferencing Providers (ACPs)
Current Offering Customers sign-up with Audio Conferencing providers (ACPs): PGI, Intercall, BT, …more to come Provide audio conferencing (dial-in/dial-out) in Office 365. Native integration with Skype for Business & Outlook Configure tenant to import/export ACP information for users Ongoing Quality Improvements Improve end-to-end availability and reliability in collaboration with partners Focus on network redundancy, system telemetry & support processes Continued support for 3rd party ACP moving forward
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Office 365 Audio Conferencing via native Cloud PSTN Conferencing
Underlying audio conferencing service Skype for Business in Office 365 (Initial Offering) Skype for Business Server (Future) Great conferencing integrated into Skype for Business PSTN dial-in & dial out through conferencing service Simple signup with number provisioning Assigns bridges when a user is provisioned / meeting is scheduled Releases to US based tenants first
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Cloud PSTN Conferencing in Office 365 Easily accessible audio conferencing for Office 365 users
Audio Bridging AVMCU AVMCU Office 365 Microsoft Audio Conferencing Service PSTN Partner ACP MCU Signaling Media 3rd Party Audio Conferencing Provider PSTN PSTN Skype for Business User Phone Caller
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Cloud PSTN Conferencing in Office 365
Initial Offering: GA Fall 2015 US-based tenants only Onboarding through Office 365 Simple sign-up, with automated TN provisioning Dedicated TNs assigned to each tenant PSTN dial-in to LYO meetings with domestic and international TNs 5-7 digit Static Conference IDs Integrated with meeting scheduling in Outlook, OWA, Rich Client (“Meet Now”), Web Scheduler Anonymous join over PSTN
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Experience Walkthrough
Rachel Perez Location: USA Frank Spokane Location: USA Shirmay Chang Location: Australia Raul IT-Admin Location: USA Jane Meeting Organizer Location: USA Attendees Raul is the IT admin at Contoso, which has been using Office 365 for Exchange and SharePoint. He decides to add meetings for his users. Jane, an employee at Contoso, usually has meetings with her vendors.
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Larry IT-Admin Location: USA
Attendees Jane Meeting Organizer Location: USA Rachel Perez Location: USA Frank Spokane Location: USA Shirmay Chang Location: Australia Raul buys the add-on in Office 365 and starts assigning licenses to Contoso’s employees.
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Raul buys the add on from the Office 365 admin center
Cloud Audio Conferencing The most comprehensive plan for enterprises that need meetings with audio conferencing capabilities. $X.00 Raul buys the add on from the Office 365 admin center
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Raul provisions a license to Jane to enable her to have meetings
Jane Smith Skype Meetings for Business The most comprehensive plan for enterprises that need meetings with audio conferencing capabilities. Raul provisions a license to Jane to enable her to have meetings Cloud Audio Conferencing
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Jane gets assigned a conference bridge
DISPLAY NAME PROVIDER DIAL-IN NUMBER(S) CONFERENCE ID Jane gets assigned a conference bridge automatically She can now schedule meetings from Outlook that will include PSTN Microsoft …
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Rachel Perez Location: USA
Frank Spokane Location: USA Shirmay Chang Location: Australia Raul IT-Admin Location: USA Jane Meeting Organizer Location: USA Attendees Jane is able to schedule her meeting with people joining from within the organization, as well as outside the United States.
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Jane clicks on Scheduled Meeting in Outlook and her conference bridge details are populated into the invite. She’s ready to go! Outlook Desktop Client (USA – Redmond) English (United States) 515898
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Microsoft Cloud PSTN Service
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PSTN Connectivity in Office 365
GLOBAL CALLING FOR OFFICE 365 CUSTOMERS PSTN Connectivity in Office 365 Cloud PSTN connectivity Inbound and outbound PSTN calling via O365 Includes DIDs and number porting Available in US in 2H 2015, followed by countries in Western Europe in 2016 On-premises PSTN connectivity Hybrid PSTN topology uses Skype for Business Cloud technology to connect to existing on premise PSTN trunks and PBX assets Enables Office 365 users worldwide to use cloud enterprise voice features in geographies without a local Microsoft PSTN offer
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Enterprise Voice in Office 365 PSTN services provided by Microsoft
Skype for Business 4/16/2017 5:30 PM Online Hybrid On Premises Enterprise Voice in Office 365 PSTN services provided by Microsoft User hosted in Office 365 Customer PSTN services integrated on- premises End-user features & customer PSTN services integrated on- premises © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Cloud Voice Two core parts always in the cloud
- Cloud-based call control for end-users - Tenant admin user experience for IT Pros ExpressRoute Public Internet Customer Premises Office 365
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Cloud-based Call Control
Initial Offering: Fall 2015 US-based tenants only Call hold/retrieve, Transfer, forward, simul-ring Team call, delegation Qualified IP Desk Phones Mobile clients with PSTN calling Voice Mail Call History Basic 911 Complete Tenant Admin Experience Deterministic Networking with ExpressRoute (recommended)
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Tenant Admin Experience
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Tenant Admin Experience
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Tenant Admin Experience
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Cloud Voice & PSTN Two options, not mutually exclusive:
- A Cloud PSTN Service delivered by Microsoft (1) - On-Premises PSTN Connectivity (2) Office 365 ExpressRoute Public Internet Customer Premises (1) PSTN (2)
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Microsoft’s PSTN Service with Office 365
PSTN connectivity provided directly by MSFT Focused on providing highest level of customer experience across end-user & admin Will meet legal requirements as necessary to participate in market. Pricing, SKUs, etc., available in coming months
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Microsoft’s PSTN Service: Benefits
Cheaper and faster to get started Pay one bill for all your communications All the latest updates delivered automatically Pick new numbers or port what you have today No need for any server software on-premises Easier to administer
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Cloud Voice with Microsoft PSTN Service
Office 365 Media PSTN Calls PSTN Signaling Customer Premises
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Cloud Voice with On-premises PSTN Connectivity
Skype for Business Server deployed on-premises Deployment integrated with Office 365 (split domain) Users log into Office 365, services delivered from cloud PSTN calls connect through on-premises server Standard Direct SIP Connectivity to Gateway/SBC/PBX
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Cloud Voice with On-premises PSTN Connectivity
Office 365 Server Pool Signaling Split Domain Media PSTN Calls PSTN Existing Telephony Infrastructure Customer Premises
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Complete your strategy for cloud migration
Connect your existing SFB topology to the cloud Perform a network assessment for cloud Evaluate end-user use-cases for PSTN Know your contracts & interfaces for PSTN services Trial of Cloud Services will be coming this calendar year
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Please Complete An Evaluation Form Your input is important!
Tech Ready 15 4/16/2017 Please Complete An Evaluation Form Your input is important! Multiple ways to access Online Evaluation Forms: CommNet stations located throughout conference venues Via both TechReady Windows Phone and Windows 8.1 Event Apps Via traditional TechReady Schedule Builder Windows Phone 7/8 Application Via BYOD browser from any wired or wireless internet connection to For more information, please refer to CommNet Speaker – Click Here to Launch Video © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Relevant Sessions at Ignite
3:15PM BRK3140 The Voice of Skype for Business: An Overview Jamie Stark N427 5:00PM BRK2161 ExpressRoute for Office 365 & other Network Connection Options Paul Andrew S504 Tues 10:45AM BRK2200 Choosing between Server, Online and Hybrid with Skype for Business Marc Sanders; Thomas Binder S103 3:15PM BRK3128 Ensuring Media Quality in Microsoft Office 365 Skype for Business Aaron Miller; Sasa Juratovic E351 Wed 1:30PM BRK3184 Common Questions and Concerns about Skype for Business Taimoor Husain; Aamer Kaleem S102 3:15PM BRK4129 Hybrid Configuration Deep-Dive of Skype for Business Cezar Ungureanasu; Ramesh Narayanan; Vivek Bhatnagar E450 Thurs
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Share tips and best practices with other Office 365 experts
Join the conversation! Share tips and best practices with other Office 365 experts
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Please evaluate this session
4/16/2017 5:30 PM Please evaluate this session Your feedback is important to us! Visit Myignite at or download and use the Ignite Mobile App with the QR code above. © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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