1. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-1 Chapter 13 Teams and Team Building

2. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-2 ORGANIZATIONAL CONTEXT FOR TEAMS Classical Concepts Division of work Delegation Managers as Linking Pins Linking pin Contingency Organizational Design Mechanistic and Organic Forms Mechanistic organizations Organic organizations

3. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-3 ORGANIZATIONAL CONTEXT FOR TEAMS Matrix Organization Project Manager Boundary roles Effects of Matrix Organization Contingency Factors Cross-Functional Teams

4. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-4 TEAMWORK Task team Teamwork Life Cycle of a Team Stages of team development -Forming -Storming -Norming -Performing -Adjourning

5. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-5 TEAMWORK Ingredients of Effective Teams Supportive Environment Skills and Role Clarity Superordinate Goals Team Rewards Potential Team Problems Changing Composition Social loafing Sucker effect

6. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-6 TEAM BUILDING Clues to Its Need - Interpersonal conflicts among team members -Low degree of team morale -Confusion or disagreement about roles -Large influx of new members -Disagreement over team’s purpose and tasks -Negative climate within the team -Stagnation within the team The Process

7. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-7 TEAM BUILDING Figure 13-5 Typical stages in team building

8. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-8 TEAM BUILDING Specific Team-Building Issues Skills Useful in Team Building Process Consultation Facilitators Feedback

9. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-9 TEAM BUILDING Characteristics of Mature Teams Individual Territories versus Team Spaces Employee territories Neighborhoods of offices Self-Managing Teams Self-managing teams Multi-skilling

10. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-10 TEAM BUILDING Figure 13-7 Contrasting supervisory roles

11. McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 13-11 Questions