1. Topical headlines of the Luxembourgish EUPAN Presidency 2015 EUPAN HRWG/IPSG Meeting RIGA, 20 th March 2015

2.  Area: 2.586 km 2, of which 85,5% is farmland or forest (2011)  Total population: 524.900 inhabitants, including 229.900 foreign residents representing 43,8% of the total population  Population of Luxembourg city: 99.900 inhabitants  National language: Lëtzebuergesch  Administrative languages: French, German & Lëtzebuergesch  Slogan: “Welcome to Luxembourg – European Capital” Some facts about Luxembourg RIGA, 20th March 2015 2

3. Logo RIGA, 20th March 2015 3

4. Topical Headlines RIGA, 20th March 2015 4 “The LUXEMBOURGISH Presidency will build upon the topical areas explored during the ITALIAN and LATVIAN Presidencies and continue to further implement the priorities of the MTP.” HORIZONTAL THEMES to be covered:  Innovative and open public administration to build trust and sustain integrity  The future role of the EUPAN network in the 2020 perspective  Organisation of the 8 th Quality Conference as a synthesis of the themes and challenges tackled in the present MTP

5. Priority Topic RIGA, 20th March 2015 5 Enhancing trust and innovative capacity of European public administrations  A study on a future-oriented public administration for 2020 (HRWG + IPSG) Output: Recommendations and priority actions to ensure trust, innovation, quality of services and policy-making and fulfilment of the European agenda.

6. Innovation in public organisations RIGA, 20th March 2015 6 HRM practices and service delivery in a context based on trust & transparency Different steps of the study:  Analysis of major challenges of PA in the European and national context;  Identification of major HRM and PSD trends to cope with these challenges;  Selection of 10 inspiring practices which promote innovative public policies and services, trust and an inclusive state  Criteria for the selection of these good practices will be identified such as impact, transferability etc..  The interrelationship between HRM, service delivery, trust, transparency and innovation.

7. Inspiring Practices RIGA, 20th March 2015 7 Selection of inspiring practices from prize awarded projects Inspiring practices promoting innovation (HRWG & IPSG) 8th Quality Conference 2015 EPSA 2013EPSA 2011

8. HRWG RIGA, 20th March 2015 8 Needs of personnel and competencies in a more diverse PA and society  A survey and analytical paper on trends in terms of needs of personnel and of competencies in a more diverse PA and society Output: trends, challenges and good practices from EU Member States in the fields of HRM and working conditions which address the needs, expectations, values and competency requirements of a more diverse workforce and society

9. HRWG – Survey RIGA, 20th March 2015 9 Effectively responding to the needs of personnel and of competencies in a diverse and ageing PA and society  Diverse workforce: Most European countries’ public workforces are ageing and becoming more diverse. What are the needs and expectations of a more diverse workforce in terms of working patterns and HRM?  Leadership: As public workforces age and are more diverse, leaders need to cope with the challenge to manage (age)mixed teams and shape a value- driven culture. How can governments attract and develop public managers with the right skills, and which reflect the populations they serve?  Workforce planning and agility: As a high number of older workers leave the public workforce, most PAs are simultaneously shrinking their workforce and reallocating HRs from surplus departments to critical functions which are in need in an ageing society. How can workforce planning contribute? What kind of HRM and Public Employment policies can help to make a leaner workforce more agile?

10. IPSG RIGA, 20th March 2015 10  8 th Quality Conference – follow up report – first conclusions  Security policies and data protection in an environment of new forms of service delivery New forms of delivery, as for instance eDelivery, let arise new challenges in security policies and data protection. The study aims at addressing these challenges and describes how different selected Member States tackle them. Best practices will be identified in the area of technology, legal context and organization regarding security and data protection and the study will formulate recommendations.  Service delivery: instruments to understand the needs and expectations of users in delivering services, implementation of internal procedures of cross-organisational cooperation Different ways and instruments can be used to collect the needs, expectations and suggestions concerning service delivery. A survey will analyse the existing internet forums and put forward required forms of cross-organisational cooperation.

11. Luxembourgish EUPAN Presidency RIGA, 20th March 2015 11 Schedule EventDate EUPAN Troïka Secretariat Meeting7 th July 2015 8 th Quality Conference1 st & 2 nd October 2015 EUPAN HRWG / IPSG Meeting15 th & 16 th October 2015 Meeting of the Directors of Institutes and Schools of Public Administration 26 th & 27 th October 2015 EUPAN Directors General & Troïka Meeting 16 th November 2015 E-Government Conference30 th November + 1 st /2 nd December 2015 65 th Meeting of EUPAN Directos General 3 rd & 4 th December 2015

12.  “Cité des Sciences”, Esch-Belval  “European Investment Bank”, Luxembourg-Kichberg  “Conference Center Kirchberg”, Luxembourg Conference Venues 12 RIGA, 20th March 2015

13. Thank you for your attention!