1. PowerPoint Presentation to Accompany Chapter 5 of Management, 8/e John R. Schermerhorn, Jr. Prepared by:Michael K. McCuddy Valparaiso University Published by: John Wiley & Sons, Inc.

2. Management 8/e - Chapter 52 Planning Ahead — Chapter 5 Study Questions  What are the international management challenges of globalization?  What are the forms and opportunities of international business?  What are multinational corporations and what do they do?  What is culture and how does it relate to global diversity?  How do management practices and learning transfer across cultures?

3. Management 8/e - Chapter 53 Study Question 1: What are the international management challenges of globalization?  Key concepts in the challenges of globalization: –Global economy –Globalization –International management –Global manager

4. Management 8/e - Chapter 54 Study Question 1: What are the international management challenges of globalization?  Europe –European Union (EU) Political and economic alliance European countries that agreed to support mutual economic growth Expanding to at 22 member countries with 375 million consumers

5. Management 8/e - Chapter 55 Study Question 1: What are the international management challenges of globalization?  The Americas –North American Free Trade Agreement (NAFTA) Agreement for free flow of goods and services between the Canada, Mexico, and United States –Free Trade of the Americas (FTAA) — Alaska to Chile — is a possibility

6. Management 8/e - Chapter 56 Study Question 1: What are the international management challenges of globalization?  Asia and the Pacific Rim –Economic power of China and Japan –Growth in other Pacific Rim countries –Asian countries represent a third of the global marketplace

7. Management 8/e - Chapter 57 Study Question 1: What are the international management challenges of globalization?  Africa –Increased attention to stable countries –Beckons international business –South African Development Community (SADC) links 14 countries in trade and economic development

8. Management 8/e - Chapter 58 Study Question 2: What are the forms and opportunities of international business?  Reasons for engaging in international business: – Profits – Customers – Suppliers – Capital – Labor

9. Management 8/e - Chapter 59 Study Question 2: What are the forms and opportunities of international business?  Market entry strategies involve the sale of goods or services to foreign markets but do not require expensive investments.  Types of market entry strategies: – Global sourcing –Exporting –Importing –Licensing agreement –Franchising

10. Management 8/e - Chapter 510 Study Question 2: What are the forms and opportunities of international business?  Direct investment strategies require major capital commitments but create rights of ownership and control over foreign operations.  Types of direct investment strategies: – Joint ventures –Foreign subsidiaries

11. Management 8/e - Chapter 511 Study Question 2: What are the forms and opportunities of international business?  Criteria for choosing a joint venture partner: – Familiarity with your firm’s major business. – Strong local workforce. – Future expansion possibilities. – Strong local market for partner’s own products. – Good profit potential. – Sound financial standing.

12. Management 8/e - Chapter 512 Study Question 2: What are the forms and opportunities of international business?  Complications in the global business environment: – Environment is complex, dynamic, and highly competitive. – Global business executives must deal with differences in the environment of business in different countries. – World Trade Organization resolves trade and tariff disputes among countries. – Protectionism can complicate global trading relationships.

13. Management 8/e - Chapter 513 Study Question 3: What are multinational corporations and what do they do?  A multinational corporation (MNC) is a business with extensive international operations in more than one foreign country.

14. Management 8/e - Chapter 514 Study Question 3: What are multinational corporations and what do they do?  Mutual benefits for host country and MNC: –Shared growth opportunities –Shared income opportunities –Shared learning opportunities –Shared development opportunities

15. Management 8/e - Chapter 515 Study Question 3: What are multinational corporations and what do they do?  Host country complaints about MNCs: –Excessive profits –Domination of local economy –Interference with local government –Hiring the best local talent –Limited technology transfer –Disrespect for local customs

16. Management 8/e - Chapter 516 Study Question 3: What are multinational corporations and what do they do?  MNC complaints about host countries: –Profit limitations –Overpriced resources –Exploitative rules –Foreign exchange restrictions –Failure to uphold contracts

17. Management 8/e - Chapter 517 Study Question 3: What are multinational corporations and what do they do?  Ethical issues for MNCs: –Corruption — illegal practices that further one’s business interests. –Sweatshops — employing workers at low wages for long hours and in poor working conditions. –Child labor — full-time employment of children for work otherwise done by adults. –Sustainable development — meeting current needs without compromising future needs.

18. Management 8/e - Chapter 518 Study Question 4: What is culture and how does it relate to global diversity?  Culture – The shared set of beliefs, values, and patterns of behavior common to a group of people.  Culture shock –Confusion and discomfort a person experiences in an unfamiliar culture.  Ethnocentrism –Tendency to consider one’s own culture as superior to others.

19. Management 8/e - Chapter 519 Study Question 4: What is culture and how does it relate to global diversity?  Stages in adjusting to a new culture: –Confusion –Small victories –The honeymoon –Irritation and anger –Reality

20. Management 8/e - Chapter 520 Study Question 4: What is culture and how does it relate to global diversity?  Popular dimensions of culture: –Language Low-context cultures and high-context cultures –Interpersonal space –Time orientation Monochronic cultures and polychronic cultures –Religion –Contracts and agreements

21. Management 8/e - Chapter 521 Study Question 4: What is culture and how does it relate to global diversity?  Values and national cultures (Hofstede): –Power distance –Uncertainty avoidance –Individualism-collectivism –Masculinity-femininity –Time orientation

22. Management 8/e - Chapter 522 Study Question 4: What is culture and how does it relate to global diversity?  Understanding cultural differences (Trompenaars): –Relationships with people: Universalism versus particularism Individualism versus collectivism Neutral versus affective Specific versus diffuse Achievement versus prescription –Attitudes toward time — sequential and synchronic views. –Attitudes toward environment — inner-directed and outer-directed cultures.

23. Management 8/e - Chapter 523 Study Question 5: How do management practices and learning transfer across cultures?  Comparative management –How management systematically differs among countries and/or cultures.  Global managers –Need to successfully apply management functions across international boundaries.

24. Management 8/e - Chapter 524 Study Question 5: How do management practices and learning transfer across cultures?  Planning and controlling –Complexity of international environment makes global planning and controlling challenging. –Planning and controlling risks: Currency risk Political risk

25. Management 8/e - Chapter 525 Study Question 5: How do management practices and learning transfer across cultures?  Organizing and leading –Multinational organization structures Global area structure Global product structure –Staffing international operations Competent locals Expatriates

26. Management 8/e - Chapter 526 Study Question 5: How do management practices and learning transfer across cultures?  Are management theories universal? –U.S. management theories may be ethnocentric. Participation and individual performance are not emphasized as much in other cultures. – Not all Japanese management practices can be applied successfully abroad.

27. Management 8/e - Chapter 527 Study Question 5: How do management practices and learning transfer across cultures?  Global organizational learning: –Companies can and should learn from each other. –Readiness for global organizational learning varies based on managerial attitudes. Ethnocentric attitudes Polycentric attitudes Geocentric attitudes –Be alert, open, inquiring, but always cautious.

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