2. Contents Click the link below to go directly to the slides for that chapter. Chapter 1 ■ Your Personal Strengths Chapter 2 ■ The Roles You Play Chapter 3 ■ Why We Work Chapter 4 ■ Exploring the Career Clusters Chapter 5 ■ Think Like an Entrepreneur Chapter 6 ■ Skills for Success Chapter 7 ■ Academic Planning Chapter 8 ■ Communicating with Others Chapter 9 ■ Building Relationships Chapter 10 ■ Basic Math Skills Chapter 11 ■ Technology and Your Career Chapter 12 ■ Career Planning Chapter 13 ■ Managing a Job Search Chapter 14 ■ Getting Started in Your Career Chapter 15 ■ Being Productive in Your Career Chapter 16 ■ Living a Healthy and Balanced Life Chapter 17 ■ Starting Your Own Business Chapter 18 ■ Planning Your Own Business Chapter 19 ■ Managing Your Business Chapter 20 ■ Personal Money Management Chapter 21 ■ Personal Financial Planning Chapter 22 ■ Basic Economics Chapter 23 ■ Basic Business Financial Management Chapter 24 ■ Financial Calculations for Business

3. Being a Successful Employee  The qualities that make you successful in other areas of your life also make you successful at work.  Employers look for job candidates who are honest and motivated, have a good work ethic, and have strong communication and teamwork skills.  Professionalism is the ability to show respect to everyone around you while you perform your responsibilities as best as you can.  The personal qualities that define professionalism include:  Integrity  Courtesy  Honesty 3 ChapterBeing Productive in Your Career 15  Dependability  Responsibility

4. Solving Problems and Behaving Ethically at Work  When you show professionalism, you earn the trust and respect of your supervisor, co-workers, and customers.  Businesses and organizations want workers who can take the initiative and solve problems as they arise.  Taking responsibility for your problems and working to find solutions shows you are independent and capable.  Work ethics are beliefs and behaviors about what is right and wrong in a work environment. When you behave ethically at work, others will trust and respect you.  It’s important to remember that being ethical means standing up for what you believe, even if that goes against the actions and beliefs of others. 4 ChapterBeing Productive in Your Career 15

5. Applying Time-Management Techniques in the Workplace  Time management is a critical skill for succeeding at work.  You have to manage your time effectively and set priorities— decide which tasks must be completed first.  Employers expect you to show up on time, take breaks at scheduled times, meet deadlines, and take care of personal business on your own time.  Use time-management tools at work to manage your time at work.  Schedules and goal-setting can keep you focused on the tasks at hand.  Set realistic and attainable goals using daily, weekly, and monthly schedules. 5 ChapterBeing Productive in Your Career 15

6. Tips for Managing Time at Work  To manage your time at work, you must prioritize:  Identify the tasks that must be done immediately and finish them first.  Identify tasks that have multiple steps and plan when steps will be completed.  Use your goal-setting skills to help you decide how to break larger projects into smaller chunks.  Following are some other tips for managing your time.  Give no for an answer.  Ask for help.  Notify your supervisor if you are late. 6 ChapterBeing Productive in Your Career 15

7. Managing Workplace Conflict  Managing workplace conflict means that you can recognize what is causing the conflict and cope with it in an honest and respectful way.  Focusing on common goals you share with your co- workers will help you see past differences to resolve conflicts.  Workplace barriers keep you from doing your job to the best of your ability and can cause or be caused by conflict.  Effective communication is one of the best ways to avoid barriers at work.  Recognizing peer pressure at work helps you make healthy decisions and achieve your career goals. 7 ChapterBeing Productive in Your Career 15

8. Recognizing Your Rights and Responsibilities  As a worker in the U.S., you have rights that are protected by law. Federal and state agencies are responsible for making sure your employer treats you fairly and obeys the law.  Understanding your rights as a worker will help you make decisions about where to work and what type of career to choose. Moreover, it can help you to decide if an employer is treating you fairly and what steps you can take if the answer is no.  Discrimination is unfair treatment of a person or group based on age, gender, race, religion, or disability.  Harassment is unwanted, repeated behavior or communication that bothers, annoys, frightens, or stresses another person. 8 ChapterBeing Productive in Your Career 15

9. Discrimination and Harassment Laws  The Civil Rights Act of 1964 states that employers may not use race, skin color, religion, sex, or national origin as a reason to promote, not promote, hire, or fire an employee.  The Americans with Disabilities Act (ADA) makes it illegal to discriminate based on age or physical disability.  The Family and Medical Leave Act (FMLA) provides certain employees with up to 12 weeks of unpaid, job-protected leave per year.  If you believe you face discrimination or harassment at work:  Keep a careful written record of every incident.  Obtain your company’s policy on discrimination and harassment.  Follow the procedure in the company policy for reporting illegal behavior. 9 ChapterBeing Productive in Your Career 15

10. Understanding Unions and Trade Organizations  If the company is not responsive, you can report directly to the Equal Employment Opportunity Commission (EEOC), the federal agency responsible for investigating charges of discrimination against employers.  A trade or labor union is an organization of people who do similar work. The purpose of trade unions is to improve wages and working conditions for workers.  Becoming a member of a trade union means that you will have to pay union dues used to support the trade union and the work it does.  Part of your rights as a worker is the right to safe working conditions. 10 ChapterBeing Productive in Your Career 15

11. Staying Safe at Work  There are numerous laws and regulations in place to ensure that organizations provide a safe working environment.  The Occupational Safety and Health Act of 1970 requires all employers to provide a safe and healthful workplace.  The Occupational Safety and Health Administration (OSHA) was formed to inspect companies and enforce safety laws.  As a worker under the Occupational Safety and Health Act, you have the following rights and responsibilities.  Right to know  Right to refuse unsafe work  Responsibility to follow safety rules 11 ChapterBeing Productive in Your Career 15  Responsibility to ask for training  Responsibility to speak up

12. Chapter Review  Professionalism is showing respect to everyone around you while you perform your responsibilities as best as you can.  Work ethics are beliefs and behaviors about what is right and wrong in a work environment.  Time management is a critical skill for succeeding at work. To manage your time at work, you must prioritize.  Managing workplace conflict means recognizing what is causing the conflict and coping with it in an honest and respectful way.  As a worker in the U.S., your rights are protected by law.  Discrimination is unfair treatment of a person or group based on age, gender, race, religion, or disability. 12 ChapterBeing Productive in Your Career 15

13. Chapter Review (continued)  Harassment is unwanted, repeated behavior or communication that bothers, annoys, frightens, or stresses another person.  The Civil Rights Act of 1964 states that employers may not use race, skin color, religion, sex, or national origin as a reason to promote, not promote, hire, or fire an employee.  The Americans with Disabilities Act (ADA) makes it illegal to discriminate based on age or physical disability.  The Family and Medical Leave Act (FMLA) provides certain employees with up to 12 weeks of unpaid, job-protected leave per year.  The Occupational Safety and Health Act of 1970 requires all employers to provide a safe and healthful workplace. 13 ChapterBeing Productive in Your Career 15