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Zimbelman, Albrecht, Albrecht, Albrecht © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Forensic Accounting Chapter 17 Inquiry Methods and Fraud Reports
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Zimbelman, Albrecht, Albrecht, Albrecht © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. To the Student This is one of the longest chapters in the textbook, but it deals with an extremely important subject: interviewing. Be sure to take the time— breaking the reading into several sections if necessary—to understand the concepts presented here. Great interviews are a telltale sign of great investigators.
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Zimbelman, Albrecht, Albrecht, Albrecht © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Learning Objectives Understand the interviewing process. Plan and conduct an interview. Understand the nature of admission-seeking interviews. Describe the different deceptions and lies used by perpetrators. Describe the different types of honesty testing. Prepare a fraud report.
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Zimbelman, Albrecht, Albrecht, Albrecht © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. The Interviewing Process The most common technique used to investigate and resolve fraud A question-and-answer session designed to elicit information Structured (not free-form) conversation that has a purpose The systematic questioning of individuals who have knowledge of events, people, and evidence of a case
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Zimbelman, Albrecht, Albrecht, Albrecht © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Planning an Interview General Preparation Follow a plan or outline to meet your objectives Review relevant documents to gather as much information as possible Conduct interviews at the interviewee’s office (except for hostile interviewees) Set up an appointment Plan sufficient (even excess) time for the interview
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Zimbelman, Albrecht, Albrecht, Albrecht © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Physiology of Deception Verbal Cues Changes in Speech Patterns Repetition of the Question Comments Regarding Interview Selective Memory Making Excuses Oaths Character Testimony Fewer Emotionally Charged Words Specific Denials Overuse of Respect
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Zimbelman, Albrecht, Albrecht, Albrecht © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Physiology of Deception Non-Verbal Cues Full Body Motions Anatomical Physical Responses Illustrators Hands over the Mouth Manipulators Fleeing Positions Crossing the Arms Reaction to Evidence Lip Movements
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Zimbelman, Albrecht, Albrecht, Albrecht Admission-seeking Interviews These interviews make statements and accuse directly The goal is to elicit confessions from perpetrators Should happen only when a reasonable probability exists that the respondent has committed the act Culpability can be based on verbal and nonverbal responses to interview questions, documents, and/or physical evidence © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.
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Zimbelman, Albrecht, Albrecht, Albrecht © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Admission-seeking Interview Accuse directly… “ Our investigation has clearly established that you: made a false entry (avoid “fraud”) took company assets without permission (avoid using “theft”, “embezzlement”, or “stealing”) took money from a vendor (avoid “bribe” or “kickback”) have not told the complete truth (avoid “lie” or “fraud”)
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Zimbelman, Albrecht, Albrecht, Albrecht © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Honesty Testing The most common inquiry method is the interview. Three other methods exist: (1)Pencil-and-paper tests (2)Graphology (3)Voice stress analysis and polygraphs.
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Zimbelman, Albrecht, Albrecht, Albrecht © 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. The Fraud Report Includes: Findings Conclusions Recommendations Corrective actions taken Should be: Objective Factual Unbiased Free from distortion
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