1. P Balasubramanian Head, Domain Competency Group (DCG) and Subu Goparaju Head, Software Engineering Technology Labs (SETLabs) Leveraging Domain and Technology Competence

2. Focus areas - business and technology spectra Agent Technologies Web Services eBusiness Technologies Mobile Computing Technologies Security Architecture Utilities Cash Mgmt Banking Transportation Retail and Distribution Health Care Manufacturing Supply Chain SecuritiesInsurance SETLabs DCG Performance Engineering Software Methodologies

3. Enterprise challenges today »Rapid changes in business environment »(Globalization, Deregulation, Convergence) »Rapid changes in technology »(Internet, Mobile computing, Convergence) »Emergence of technology intensive business models »(Technology is not an adjunct to business) »Reduced time to market for new services, products »(Rapidity) “Today’s business problem is actually a business-IT problem”

4. These are critical skills needed to move up the Value chain Why Domain and Technology Expertise ? Programming Services Project Implementation Business Strategy Business Engineering Fix my business problem Business process change Domain Expertise RISING EXPECTATIONS MORE COMPETENCIES Business Modeling Architecture, IT strategy Domain knowledge Project management Software design Domain knowledge Software code Identify & automate this business process Develop this system Write this program

5. Business -Technology Framework Business Domain Competency and Technology Expertise play a vital role in minimizing the risk associated with Project, Technology & Business Domain Expertise Technology Skills Project Management Technology Consulting Expertise Program Management Expertise Project Risks Technology Risks IT investment Risks

6. Thought leadership in business and technology »Harness specialist knowledge »Innovate, incubate and disseminate software engineering, technology practices and domain expertise »Build knowledge assets and reuse across projects »Build a vision of tomorrow's technology, business

7. Consultation - Business Engineering Approach Multi-skilled, virtual teams, Org-wide skill sharing CUSTOMER SYSTEM IMPLEMENTATION TEAM Project Manager Project Leader(s) Component Engineers COMPONENT VENDORS & PARTNERS BUSINESS ENGINEERING TEAM DCG Business Expert SETLabs Architects PU Project Manager Project Leader Lead Engineers Architecture Prototypes Business Requirements Project Roadmap

8. Research - domain and technology SETLabs Research Publications Concept Application Methodology Reference Implementations Patterns and Frameworks Domain specific Trends I.T & Tech Trends DCG Package Analysis Business Models

9. Effective knowledge creation and dissemination thru KM infrastructure Research Publications Concept Application Methodology Reference Implementations Patterns and Frameworks Domain specific Trends I.T & Tech Trends Research and learning output Package Analysis Business Models Knowledge Management Infrastructure PU Projects Sales and Marketing Customers

10. Focus Areas in the Business Domain Retail and Distribution Transportation Healthcare Utilities Insurance Banking &Cash Management SCM & Manufacturing Securities

11. Domain Competency Cycle Project Support Prospect Support Thought Leadership & Knowledge Assets Creation

12. Large U.S Super Market Chain Case Study 1 Client Interaction: Articulate expertise in CPG & Perishables Buying. Vendor Preparedness framework discussion Showcasing domain knowledge of Retail Supply Chain and Perishables. Successful project execution. Client seeking further domain expertise for end to end delivery in the Retail Supply Chain (CPG & Fresh Produce) Space. Pilot project awarded on B2B vendor connect, the first step in moving up the value chain. Forecasting,Perpetual Inventory, Replenishment Modules implementation project awarded on a competitive bid. Domain Life Cycle

13. Successful execution of pilot study of Corporate Action Events sourcing Demonstration of domain knowledge in Global Custody Business and trends. Immediate buy-in from client and award of pilot study Infosys Capability demo to Client Customized Presentation to the client showcasing knowledge of trends in corporate action in global custodial services Award of projects and new analysis assignments in other business segments Case Study 2 Major Custodian Bank Domain Life Cycle

14. Thought Leadership Initiatives IDENTIFYING NEW OPPORTUNITIES IN THE BIZ-TECHNOLOGY SPACE IDENTIFYING NEW OPPORTUNITIES IN THE BIZ-TECHNOLOGY SPACE HIPAA Electronic Data Interface Privacy Security Solution Frame work PERISHABLES Robust and improved business processes; IT support system for Super Markets S T P / T+1 Business process redesign Optimized, Integrated workflow, technology solutions Leveraging Domain Competence

15. Thought Leaders in Action Opportunities 2001 2002200320042005 STP & T+1 HIPAA Perishables Practice Bolero.net Basel 2 Current Future

16. Subu Goparaju will now highlight how we leverage SETLabs’ Expertise

17. Methods & Frameworks Technology Watch Technology Consulting SETLabs Research Project Experience Tech. Alliances Standards Bodies Environment Scanning

18. Focussing on Cutting Edge Technologies Web services Broadband Agent Technologies Security Mobile Computing Performance Engineering Enterprise Architecture CRM Software Engineering

19. SETLabs Work – Some Examples Technology Research Papers Business IT Thought Papers Publications Frameworks Prescriptive Architectures InFlux TM Legacom

20. Presentations and publications in leading international conferences and publications … Mobile Computing Architecture Business Modeling Performance Engineering Security Software Engineering European Conference on Object-Oriented Programming Conference on Software Architecture, 1999, San Antonio, TX

21. Models Models describing process, architecture and quality of service Tools Tools for modeling, analysis of enterprise models Define Implement Strategize Operate New Business Model IT Solution Definition IT Solution Initiatives New services Technology ideas Operational Processes InFlux TM InFlux TM

22. “InFlux has been used in more than 40 client projects” InFlux ™ – Cases

23. Legacom - a framework to extract, remodel and translate components from legacy applications Refactoring Web Enablement Integration Componentization Application Change - Strategic Solutions Business Impact

24. Business Rule Models Service Models Workflow Models Entity model Business Rule Models Service Models Workflow Models Entity model Clone Detection Workflow capturing Service identification Rule extraction Concept analysis Clone Detection Workflow capturing Service identification Rule extraction Concept analysis Business Process Mapping Legacy Analysis UI Analysis Concept Extraction Data Schema Revision Develop Enterprise IT lifecycle StrategizeDefineImplement Tools Models Legacom Operate

25. Leveraging key alliances in creating prescriptive architectures Infosys-Intel eBusiness Solutions Lab Performance optimization Customizing Legacom.NET Centre of Excellence Building prescriptive architectures Showcased concept applications during Hailstorm Launch

26. Strategic Technology Consulting »Enterprise IT consulting »Technical Best Practice workshops »Technology watch and Trends

27. In Summary »Establishing Infosys in new economy »Higher price points »Ability to go after larger projects »Knowledge management »Effective solution »Reduced time to market »Thought leadership »Ability to de-risk environmental changes »Open new vistas

28. Thank You