1. SKILL FOCUS: COACHING & MENTORING WEBINAR “Welcome” Katie Smith, Projects Manager, The Pearls

2. “SKILL FOCUS: COACHING & MENTORING” Kiki Maurey Exec & Career Coach, & Keynote Speaker http://www.kikimaurey-coachspeaker.com/

3. 1.The difference between coaching and mentoring 2.Why both is important 3.Some mentoring ‘basics’ 4.The GROW model 5.Reflection and learning Webinar Objectives & Top Tips Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

4. Coaching: Much less directive. Deep conversation opens up reflection and learning. Multiple ‘tool kits’ used, including psychometric assessment. Responsibility for learning firmly with the coachee. Premised on a trusted and confidential relationship of equals. Can be intellectual, emotional and spiritual. 1. The difference between coaching and mentoring Mentoring: Very often focussed on the career or management needs of a less experienced partner or protégé. Where appropriate, helping by being an additional set of ‘eyes-and-ears’ on the ground. Providing advice when requested. Helping the mentee connect with useful contacts, or signposting to relevant resources. Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

5. 2. Why mentoring is important Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker “Confidential and developmental conversations between a trusted mentor and mentee designed to help them achieve their immediate goals… whatever those may be!” CIPD research calls the “… 'reality gap' in the capability of UK plc's 8 million managers… too many managers have an inflated opinion of their ability to manage people.”

6. 3. Some mentoring ‘basics’ Establish a relationship Explore the boundaries Set an agenda Manage expectations Handle emotions Reflection & review Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker The ‘Art of Mentoring’ – keeping it real and focused

7. ① Establishing a relationship rapport context trust Some mentoring ‘basics’ Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

8. ② Explore boundaries your expertise confidentiality time-bound Some mentoring ‘basics’ Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

9. ③ Agenda setting for the relationship? for each session keeping it real Some mentoring ‘basics’ Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

10. ④ Manage expectations what’s achievable extent of your role responsibilities Some mentoring ‘basics’ Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

11. ⑤ Handling emotions how to respond empathy, not sympathy engage ‘brain’! Some mentoring ‘basics’ Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

12. ⑥ Reflection and review encourage reflection identify learning opportunities discuss feelings Some mentoring ‘basics’ Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

13. 4. The ‘GROW’ model establish a GOAL review the mentee’s current REALITY explore their OPTIONS establish the WAY forward A simple but effective mentoring framework, extensively used around the world: Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

14. Soft Skills self-awareness self-control self-development 5. Reflection and learning Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

15. 3. Some mentoring ‘basics’ Establish a relationship Explore the boundaries Set an agenda Manage expectations Handle emotions Reflection & review Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker The ‘Art of Mentoring’ – keeping it real and focused

16. any resonance with you? what will you take away what can you share? Q & A Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

17. “GENERATING EXPERIENCE THROUGH MENTORING (GEMS)” Erica Frazier Group Operations Director, An Inspirational Journey

18. “Thanks & Close” Katie Smith, Projects Manager, The Pearls