1. Lenses for Analysis HOSP3070 Contemporary Issues

2. Overview of Analysis The Macro Environment – Categories Socio-cultural Implications Socio-cultural Implications Environmental Implications Environmental Implications Political Implications Political Implications Ethical Implications Ethical Implications

3. Macro Analysis – Socio-Cultural Socio-cultural Implications What is the impact and influence of this issue relative to social behavior, culture and value? What is the impact and influence of this issue relative to social behavior, culture and value? Existing Existing Emerging Emerging

4. Macro Analysis - Environmental Environmental Implications What is the influence and impact of this issue relative to surroundings in which the organization operates including air, water, land, natural resources and the interrelation of all? What is the influence and impact of this issue relative to surroundings in which the organization operates including air, water, land, natural resources and the interrelation of all? Existing Existing Emerging Emerging

5. Macro Analysis - Political Political Implications Influence and impact of this issue relative to the process and method of making decisions for groups? Influence and impact of this issue relative to the process and method of making decisions for groups?RulesLawsProceduresStandards Existing Existing Emerging Emerging

6. Macro Analysis - Ethical Ethical Implications Influence and impact of this issue relative to: Influence and impact of this issue relative to:Utilitarianism For the greatest net good of all For the greatest net good of allKantian What is the motivation or intent? What is the motivation or intent? Rights, libertarianism. Justice What is fair and equal? What is fair and equal? Distributive, retributive, compensatory Distributive, retributive, compensatoryVirtue Is it good, bad? Is it good, bad?

7. Micro Analysis - Overview The Micro Environment – Categories Current Business Current Business Future Business Future BusinessOpportunitiesChallenges Financial Financial Human Resources Human Resources Relationships Relationships

8. Micro Analysis - Business Current Business Influence and impact of this issue on the manner in which hospitality businesses currently operate? Influence and impact of this issue on the manner in which hospitality businesses currently operate? What will change What can likely be done the same Future Business Influence and impact of this issue on the way food service organizations will do business in the future? Influence and impact of this issue on the way food service organizations will do business in the future? How will business change to take advantage of these opportunities? What will be the greatest challenges for existing organizations? How will it hurt?

9. Micro Analysis - Financial Financial How will this issue impact the allocation of funds in organizations? How will this issue impact the allocation of funds in organizations? What existing services will be more or less expensive to provide? What future services will need existing funds allocated?

10. Analysis – H.R. Human Resources What impact will this issue have from a human resources perspective for hospitality organizations? What impact will this issue have from a human resources perspective for hospitality organizations?PayPositions New New Eliminated Eliminated Skills and abilities

11. Analysis – Relationship Mgt. Relationship Management How will this issue change the relationships hospitality organizations have with…? How will this issue change the relationships hospitality organizations have with…? Other organizations SuppliersCustomersGovernment

12. The Classroom Principles 1. Situational Analysis is Primary 2. Relating Analysis and Action is Imperative 3. Student Involvement is Critical Premise A discussion class is a partnership, evolving from a collection of individuals to a learning community. A discussion class is a partnership, evolving from a collection of individuals to a learning community.

13. The Classroom Ground Rules Be courteous and honest Be courteous and honest Take care of your needs Take care of your needs Participate without dominating Participate without dominating Push for agreement or consensus Push for agreement or consensus Have fun Have fun