1. 27 March Innovation

2. What is Innovation? Conversion of knowledge and ideas into a benefit May be for profit or social change New or improved Products, processes or services

3. Improvements vs. New Ground Exercise: Write down the 3 most important innovations to your life today Were they groundbreaking? If not, what were they built on?

4. Invention vs. Innovation Schrage article Which is commercially important? Which do we remember?

5. Who Innovates? Business Week’s Great Innovators Kemmons Wilson, Holiday Inn Soichiro Honda MinuteClinics Freelancers Union

6. Innovator’s Dilemma Can you trust your customers? How do you get into a new business? Innovation vs. Optimization S-Curves

7. Nurturing Innovation How do you nurture innovation? Who can do it? Who has been successful? 3M Masking tape (video at 2:45)video Seven Pillars US Patent System

8. Innovation in Cyberspace Why is it different? What have been the keys? What have been the deterrents? Copyright Patents: VonageVonage