1. #1 Collaboration via Adobe Connect at the University of Michigan Medical School Ted Hanss Director, Enabling Technologies 10 February 2010 Copyright 2010 The University of Michigan. This work is licensed under the Creative Commons Attribution 3.0 United States License. To view a copy of this license, visit. Adobe Connect Webinar

2. #2 Agenda University of Michigan Overview Example uses of Adobe Connect Lessons Learned Discussion

3. #3 U-M Overview

4. #4 University of Michigan 19 schools and colleges 56,000 students 4,000 faculty 30,654 staff 584 major buildings Over $1 billion in research Total revenue over $5 billion (including health system)

5. #5 U-M Health System Comprised of Hospital and Health Centers and the Medical School 5.6 million square feet of clinical, research, education, and administrative space

6. #6 U-M Hospital and Health Centers 930 licensed beds across three hospitals 43 specialty centers and health centers 12,000 staff Annual activity: –44,000 admissions –1.6 million clinic visits –$1.8 billion operating budget

7. #7 U-M Medical School 695 medical students 2,702 faculty 1,048 house officers 3,453 staff $446 million in research expenditures $1.1 billion total operating budget

8. #8 Enabling Technologies IT innovation unit in the Medical School Focus on research and education missions –Collaboration tools –“Science of collaboration” socio-technical assessment –Next generation learning management systems –Open educational resources –Mobile platforms –Second Life –Tele-microscopy –…

9. #9 Examples

10. #10 Broad Categories of Use Meetings Medical school courses Training (live and asynchronous) Admissions office Journal clubs Helpdesk support

11. #11 Meetings Faculty member on sabbatical ran her lab meetings from a coffee shop Use Connect recordings as meeting minutes Always get a bump in interest during bad weather (phone ringing a lot this week)

12. #12 Clinical Trials Networks Southwest Oncology Group –Twice weekly executive meetings –Monthly research meetings –“Adobe Connect has quickly proved to be an invaluable tool for sharing information across our national organization”

13. #13 Education, Training, Seminars Live and asynchronous training and demos, with remote access to learner screens School of Public Health online masters program, including student in Japan Grand rounds and other seminars Fourth year medical students interviewing on the road still participate in class

14. #14 Some Statistics 2,478 accounts (321 with host privileges) 1,900 participant meeting hours per month on average in 2009 233 Premiere Global hours/month

15. #15 Lessons Learned

16. #16 Lessons Flash/browser-based client necessary in a heterogeneous, “locked down” client world –“Ease of access to the Adobe Connect sessions on the viewers’ side requires little to no preparation” No problem with firewalls, very important in academic hospitals and VA system Significant use of integrated Premiere Global audio conferencing

17. #17 Lessons, cont. Clinics around the state, and across the city, can now participate more fully in events Challenges

18. #18 More info: ted@umich.edu Thanks to Brad Gibson for providing input to this presentation.