1. Intentional Counseling and Interviewing
Chapter 1
Intentional Counseling
and Interviewing

2. Key Distinctions
Interviewing– basic process for information gathering, problem solving, advice giving
Counseling – Helping people cope with normal problems and opportunities
Psychotherapy – process focused on deep-seated personality or behavioral difficulties

3. Intentionality
Ability to use a variety of skills and personal qualities to adapt styles to suit different individuals and cultures
It is not focused on the “one right answer”
How many potential responses may be helpful

4. Cultural Intentionality
Awareness that cultural groups have different patterns of communitation

5. Intentional Competence
Ability to predict and anticipate the consequences of what you say in a session

6. Single communication skill units
Microskills
Single communication skill units

7. Microskills Hierarchy
Personal style and theory
Skill Integration
Influencing skills and strategies
Reflection of meaning
Focusing
Confrontation
Five-stage interview structure
Reflection of feeling
Encouraging, paraphrasing, and summarizing
Client observation skills
Open and closed questions
Attending behavior
Ethics and multicultural competence