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Review for Midterm Exam - Mgmt 464 Winter 2011
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Bring Scantrons for the midterm
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Five Practices of Leadership - Text Model the Way Inspire a Shared Vision Challenge the Process Enable Others Encourage the Heart
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Common Themes Throughout the Text Assess the situation at Hand Values Culture Players Know Where You’re Headed - Vision
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Communication Engage in Conversations As a Group Individually Face to Face Often
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Practice Your Communication Skills and Refine your vision as You Retell It Practice Listening Skills and Pay Attention to What You Hear and See React Accordingly Feedback is a Two-Way Street
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Get Real Don’t Try to be What You Aren’t - Be Authentic Be Consistent Be a Model of What You Wish Others to Be, or Do Act in a Timely Fashion
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Know Yourself Strengths and Weaknesses Continue to Make Yourself Better Self-Actualization (Maslow) Learning from others Self schooling Continuous Process
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Constituents Know Those Around You Competencies Values Motivators Valued Rewards
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Set Goals Difficult Achievable Specific Meaningful Time Frame Objective
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Incentives/Recognitio n Personalized Informal and Formal Timely Thoughtful Appropriate
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Monitor Progress toward goals Continued consistency with Vision Provide assistance where/when needed Learn lessons along the Way Reward desired behavior
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Animate the Vision Symbolic Language Create word images Speak from the Heart Verbal and Nonverbal Positive Communication Style
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Change Requires Leadership Constant Awareness “Outsight” Develop/Institute Program of Info Gathering Catch Ideas Very Early On “Never Turn Your Back on the Ocean”
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The Workplace Climate of Trust Climate of Learning Social Friendly Community
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General Always on Stage Credibility the Key Know Yourself - Personal Audit Develop Yourself Surround Yourself with the Best Be Yourself
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Stuff Not in Text “What You Are is Who You Where When” What Forms Values Age 20 - Values Established Management Implications “Significant Emotional Event
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Lewin’s Change Model Unfreeze Change Refreeze
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Bass and Burns Transactional/Transformational Leadership “New Manager” Case
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Delegation of Authority Assignment of Responsibility Accountability for Your Actions
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Internal vs. External Locus of Control Intrinsic vs. Extrinsic Rewards
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Invention Technology Innovation Entrepreneurial thinking Intrapreneurship
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MBWA Knowing When to Hold ‘em and When to Fold ‘em Participative Decision Making Displaying Emotion Strategic Planning Model
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Conceptual skills Human skills Technical skills
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