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Psychological contract

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Presentation on theme: "Psychological contract"— Presentation transcript:

1 Psychological contract
The perception of the agreement held by employees that includes: a set of ____________, and reciprocal _______________.

2 Psych contract components
Transactional __________________________ Employer obligations: __________ Employee obligations: __________ _____________________________

3 Psych contract components
Relational _______________________ Employer obligations: ________ ________________________ Employee obligations: ________ __________________________________

4 Remember, psych contracts are individually held
Restaurant -- ______________ New car dealer -- ___________ University -- _______________ Local Company? -- ___________ _________________________

5 Model for Managing Psychological Contracts
Sharing Information And Negotiating Expectations planned termination renegotiation under duress Role Clarity And Commitment resentful termination return to the way things used to be planned renegotiation Stability Crunch (choice point) Pinch (choice point) resentment anxiety Disruption of Shared Expectations ambiguity uncertainty


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