1. Psychological contract
The perception of the agreement held by employees that includes:
a set of ____________, and
reciprocal _______________.

2. Psych contract components
Transactional
__________________________
Employer obligations: __________
Employee obligations: __________
_____________________________

3. Psych contract components
Relational
_______________________
Employer obligations: ________
________________________
Employee obligations: ________
__________________________________

4. Remember, psych contracts are individually held
Restaurant -- ______________
New car dealer -- ___________
University -- _______________
Local Company? -- ___________
_________________________

5. Model for Managing Psychological Contracts
Sharing Information And Negotiating Expectations
planned termination
renegotiation under duress
Role Clarity And Commitment
resentful termination
return to the way things used to be
planned renegotiation
Stability
Crunch (choice point)
Pinch (choice point)
resentment anxiety
Disruption of Shared Expectations
ambiguity uncertainty