1. virtual techdays INDIA │ 9-11 February 2011
Collaboration Strategy For Enterprises To Adopt SharePoint 2010
Azhar Amir│ SharePoint Architect, Infosys Technologies Limited

2. virtual techdays INDIA │ 9-11 February 2011 S E S S I O N A G E N D A
Introduction
What is Enterprise Collaboration
Enterprise collaboration – Early Adoption
Enterprise Collaboration Strategy
What is Enterprise collaboration Strategy
Enterprise collaboration Strategy Objective and Goals
Enterprise collaboration Strategy Considerations and Aspects
Build and Implement Enterprise Collaboration strategy
Build an Enterprise collaboration Strategy
Enterprise collaboration Platform – SharePoint 2010
Enterprise collaboration Maturity Model
Enterprise collaboration Benefits Measurement

3. virtual techdays INDIA │ 9-11 February 2011 S E S S I O N A G E N D A
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
SharePoint 2010 – Enterprise Collaboration – Key Features

4. virtual techdays INDIA │ 9-11 February 2011 Introduction
What is Enterprise Collaboration
Enterprise Collaboration is a process
Share Information effectively irrespective of time and place
Synchronize information across the enterprise and with people
Interact with each other across an enterprise
Interaction using different communication channels
Interaction using different devices
Real time interactions with people in and outside the enterprise
Increase productivity
Work in a structured way
Involves People and Process
Internal Use
External Use
Share Information
Social Media
Common Repository
Customer Feedback
Discussions Forums
Branding
Blogs
Wikis
Virtual Meetings
Live meetings

5. virtual techdays INDIA │ 9-11 February 2011 Introduction
Enterprise collaboration – Early Adoption
Enterprise Collaboration – Research So far
Only one third of enterprise and non profit organization use enterprise collaboration
8-10 percent of the fortune 500 companies implemented enterprise collaboration
Nearly 300 companies-all having at least 250 employees and $25 million in annual revenue are looking at implementing enterprise collaboration
24 percent of companies in telecommunications use blogs
21 percent of those in the software industry reported using blogs
None of the companies in the chemical, manufacturing, or engineering fields

6. virtual techdays INDIA │ 9-11 February 2011
Enterprise Collaboration Strategy
What is Enterprise collaboration Strategy
Enterprise Collaboration Strategy is plan for
People Involved in collaborating inside and outside of an enterprise to Address issues around collaboration such as
Access to relevant information
Information worker productivity
Efficient knowledge storage
Effective management of content in a enterprise
Social networking
Empowerment for People to people interactions

7. virtual techdays INDIA │ 9-11 February 2011
Enterprise Collaboration Strategy
Enterprise collaboration Strategy Objective and Goals
Key objectives for Enterprise Collaboration
Connect Right people
Connect Right information
Connect at the right time
To make right business decisions
Key Goals
Increase organizational / Employee connection
Increase innovation
Increase Employee productivity
Create an collaboration culture in a enterprise
Increase Employee satisfaction
Better customer satisfaction

8. virtual techdays INDIA │ 9-11 February 2011
Build and Implement Enterprise Collaboration strategy
Build and Implement Enterprise Collaboration Strategy
Build Enterprise Collaboration Strategy - Key Consideration
Have a business context
Have Clear Objectives
Have Clear Goals
Build Enterprise Collaboration Strategy – Key Aspects
Building an Enterprise Collaboration platform
Defining an Enterprise collaboration maturity model
Tracking Benefits of Enterprise collaboration
Identify Products and tools for enterprise collaboration
Should include Enterprise 3.0 features

9. virtual techdays INDIA │ 9-11 February 2011
Build and Implement Enterprise Collaboration strategy
Enterprise collaboration Platform- SharePoint 2010
Features Enterprise Collaboration Platform
Unified
Support for multiple delivery channels
Enterprise 2.0 enabled
Wikis
Blogs
Discussion forums
Conferencing
Instant Messaging
Search
Tweeter
Security
Multilingual
Content Managed
Document Managed
BI- Analytics and Report

10. Enterprise Collaboration is a Journey
virtual techdays
INDIA │ February 2011
Build and Implement Enterprise Collaboration strategy
Enterprise collaboration Maturity Model
Enterprise Collaboration is a Journey

11. virtual techdays INDIA │ 9-11 February 2011
Build and Implement Enterprise Collaboration strategy
Enterprise collaboration Benefits Measurement
Collaboration Benefits
Metric Type
Metrics
Enablers
Increased Employee Productivity
Hard
Time savings, usage, page views, unique users, docs uploaded / shared, search times
Easier access to information, intuitive categorization / navigation, effective search, collaboration tools
Employee Trust
Soft
Survey / Focus Groups, content ratings
Fresh content, accurate information
Improved communications
Organizational news and communications, collaboration tools, content management
Improved customer service
Customer Satisfaction
Collaboration and Knowledge Management
Improved Employee Satisfaction
Survey / Focus Groups, Employee retention / attrition,
Applications, information, collaboration
Customer retention
Reduced communications costs
Phone, Fax, Mail , Material cost
Reduced operating costs
Operating Expenses
Reduced training expenses
Training expenses, materials, instructors, travel,

12. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
Information Architecture
Determines how information a collaboration platform is presented
Information Architecture is about hierarchical list of
Site Content
Data Types
Search Key Words and More
Some of Key Goals of IA
Governance
User Experience
Search
Branding
Knowledge and Sharing
Information Push and Pull

13. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
Key Drivers for Defining Information Architecture
Line of Business
Business Process
Topology
External and Internal Collaboration
Social Media and Networking and more
Some of Key Inputs for Information Architecture
Organization Structure
Key Stakeholders
Taxonomy
Workflow
Environments – Internet , Extranet, Internet
etc

14. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
Key Drivers for Defining Information Architecture

15. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
Governance
Enforces the roles, policies, responsibilities and process
Enforces rules for appropriate usages of SharePoint capabilities to meet the goals
To ensure that SharePoint environment is managed and used in enterprises as its implementation intends to be used.
Comprises of people (representative of IT and business teams), process, technology and policy
Identify lines of ownership for both IT and business teams

16. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
General Steps to be followed for defining Governance

17. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Features
Communities
Search
Sites
Composites
Content
Insights
Ribbon UI
SharePoint Workspace
SharePoint Mobile
Office Client
Office Web App Integration
Standards Support
Tagging, Tag Cloud, Ratings
Social Bookmarking
Blogs and Wikis
My Sites
Activity Feeds
Profiles and Expertise
Org Browser
Enterprise Content Types
Metadata and Navigation
Document Sets
Multi-stage Disposition
Audio and Video Content Types
Remote Blob Storage
List Enhancements

18. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
Sites
The basic capabilities required to use SharePoint sites to engage employees, partners and customers in an effective manner, both inside and outside the firewall
SharePoint Web Experience
Office Client
SharePoint Workspace
Office Web Apps
SharePoint Mobile Access

19. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
Communities
The ability to easily access expertise and interact with other people in new and creative ways across the enterprise through both formal and informal networks
Collaborative Content
Social Feedback and Organization
User Profiles
MySites
People Connections

20. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
User Profiles
Create your own site and have all you information in a single view.
Enhanced!
Status Updates
Org Chart
Activity Feeds
Tags & Notes

21. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
Blogs and Wikis
Inbuilt capabilities for collaboration across and outside enterprises.
Blogging
Comments
Ratings
Wikis
Discussion Forums

22. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
Video Streaming
Inbuilt capabilities for collaboration across and outside enterprises.
New Media Web Part
Easily add audio/video
Upload or find content instead of pasting URL
Silverlight Web part

23. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
Search
With content existing many people collaborating, it is important that people can quickly and easily locate relevant content across SharePoint lists, sites and external systems and data sources, such as: file shares, Web sites or line-of-business applications..
Interactive Search Experience
Relevance
Connectivity
Scale and Platform Flexibility

24. virtual techdays INDIA │ 9-11 February 2011
SharePoint Enterprise Collaboration Platform
SharePoint 2010 Enterprise collaboration - Key Considerations
Real time collaboration
OOTB integration with Office. With real time outlook integration its very easy to collaborate on projects real time
Collaborate on real time projects
Sync up outlook with SharePoint site
Easy Check in and Checkout outside SharePoint

25. virtual techdays THANKS│ 9-11 February 2011│
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