1. Faculty/Counselor Externship Barbara Jones Erika Martinez Wes Hubbard

2. Schools First Federal Credit Union SchoolsFirst FCU was founded in 1934 when a group of 126 school employees pooled together $1,200 to form a financial cooperative. Their goals were simple: Offer Members a safe investment with a competitive rate of return Provide Members confidential, low-interest loans with terms that would not create a hardship. $7.8 Billion in assets 28 branches in four counties 900 team members 380,000 members Governed by NCUA 11 volunteers serve on their Board

3. Career Opportunities Positions & Recruiting Career opportunities range from Mail Delivery, Telephone and Member Service Reps, Operations, Information Services, Lending, Human Resource Reps, Accounting Reps to Administrative Management. Entry Level: – High School diploma – Cash Handling – Customer Service – Tellers and Service Reps: $12-$13/hour College Degree: – Accountants: $40,000 – Financial Analyst: $53,000 – Means of moving up in the organization In-House Training and Workshops – History, policies, benefits, tours – Cultural training – Problem Solving – Department training Benefits Package is a BIG selling point – 401K matches $ for $ – Medical/Dental/Vision Evaluation – Initial 90-day and 1-year evaluations – Individual Development Plan

4. Necessary Skills Communication skills—Written, oral, and listening—are essential in all aspects of business—customer service, back office, and upper management personnel. Mathematical skills Creative thinking and problem solving skills – Help members id ways for paying back loans Accountability—”keep on task” Must be PC proficient – MS Word – MS Excel – Proprietary Software

5. Team Member Personal Qualities Individual Responsibility – Possess a good understanding of the organization’s objectives and work toward achieving those goals. – Dress professionally, arrive to work on time, be aware of your surroundings, and possess good time management skills. Social Responsibility – Interact and build strong communication bonds—build trust among team members and create customer service relationships. Self-Management – Must have a passion to work in this field. – Identify own skill sets—know where you want to be within the organization and take the required steps to get there. Sta$h the Ca$h

6. Indispensable Skill Sets Communication Written communication – Business correspondence – Know how to use proper grammar and correct spelling – Know how to create an effective resume Oral communication – Know when to speak and when to listen Be prepared for the interview – Practice, practice, practice Make a Difference Attitude, Personality, Presence – Out-going, friendly, project a sense of ease, poise, and self-assurance Provide above-and-beyond service to your members—”find the needle in the haystack” Customer service skills Work with different personalities Take initiative Thirst for learning—passionate about your career

7. LivHOME Provide in-home services for senior citizens and adults with disabilities. Services provided: Communicating with their family and professionals; attending to the senior's social needs; medication oversight; accessing best available resources; ensuring medical compliance; home safety.

8. Entry Level Minimum Experience / Credentials Education: High school diploma or equivalent required. PC proficiency required. Must be able to maintain employee and candidate information in a highly confidential manner and demonstrate efficient problem-solving skills. Must be detail-oriented with the ability to multi-task in a fast-paced, high volume office environment. Previous staffing/ recruiting/ secretarial or administrative experience preferred Administrative Assistant Staffing Assistant Staffing Coordinator Caregivers

9. Staffing Positions at LivHOME Professional Positions Human Resources Representative Elder care Consultant Care Manager Manager of Professional services Minimum and Preferred Requirements: Master’s Degree in Social Work and / or current licensed registered nurse (RN) required. A minimum of 5 years’ experience in geriatric care and/ or Care Management required. Supervisory / coaching experience required, with a demonstrated ability to constructively provide feedback – confidentiality a must. Valid driver’s license and proof of insurance; re-verification as required by company insurance policies.

10. Locations Livhome Facts: 13 Care managers 200 caregivers (about 110 working) 30 Staffing coordinators 10 managers of professional services. They provide care to about 5% of Orange County Seniors According from to customer feedback, they fully satisfy 93% of their customers. They generate approximately 125,000 per month (OC)

11. Technology http://www.livhome.com/ Assist (internal system) Caller-ID telephonic systems Internet tools Craig’s List Snag-a-job Monster Livhome Blog Software Word Excel Outlook Podcast

12. Why Work for LivHome? LivHOME offers its employees a competitive and attractive benefits package that includes the following: Medical and Dental Plans (a portion is company-paid) 401(k) Retirement Plan with Company Match Bonus Opportunities Credit Union Membership Life Insurance Ongoing Training and Education One-on-One Support Flexible Scheduling Weekly Paydays (Caregivers) Direct Deposit U.S. Savings Bond Purchase Program

13. General skills Great customer service skills Great communication skills Computer literate Knowledge of software applications: Word; Excel; Outlook Good written skills

14. Donahue Schriber Founded in 1969 Construct, develop, lease, manage and market shopping malls (strip malls) Currently own/operate 93 centers in Arizona, California, Nevada and Oregon Selected by OC Metro as one of the best companies to work for

15. Careers Available Entry Level – Clerks ($10-$15 hr), Administrative Assistant ($10-15 hr) Marketing ($40,000 - $95,000 yr) IT ($60,000 – $120,000) Operations Assistant ($30,000 – 35,000 yr) Donahue offers competitive benefits package and will pay for employees education if it relates to job!

16. Skills and Qualities 4 year degree preferred for many of the jobs but not always necessary General computer skills (larger companies may need more specific skills) Written and verbal communication and people skills very important Most important qualities are a passion for the job and an interest in doing it as well as a willingness to learn and continue ones education

17. Most important knowledge I gained to pass on to students Employers really want someone with a passion for and interest in the job It’s important to know about what the company does before the interview in order to know if you would be passionate about it or interested in it Being willing to continue you’re education is often more important than having a degree However many employers like to see degrees mainly because it indicates responsibility, ability to finish something you start, and ability to deal with a diverse group of people