1. Team 6 – Library staffing The 9th Annual Library Leadership Institute Reinventing the Academic Library: Challenges and Opportunities Bangkok, Thailand. 29 April – 3 May 2011 Case Study :

2. Team member Chan Sin Yu, Cheykl Jia Pin Ko Yuk Wa, Angela, NAMGUNG Seonhui RUAN Yang San Buenaventura, Edna

3. 1. Staffing Component Subject specialist IT specialist

4. 2. Functions of Library Staff Collection development Building design Facilities plan

5. 3. Services in New Library References- –ILL, DDS, reserves, outreach services, library instruction & user training,online chat, mobile services Learning commons- –IT support, software & hardware maintenance, Office support- –photocopying, scanning, printing, etc

6. 5. Skill Sets and Qualities/Chars Required IT skill Subject knowledge Language skill, good communication skills Char: more creative

7. 4. How will Librarians Do in the Next 5 Years? Provide services to students, faculty and staff Provide training to library staff Professional development Design new building & facilities

8. 6. Frontline Services or Backend Services? Frontline / outreach services Outsource acquisition, cataloguing and physical processing

9. 7. Proportion of Librarians vs. Non- Librarians More librarians –Need more subject librarians and IT specialist –For outreaching services Less support staff –As we have more e-books, less check-in, check-out job –We can use more students helpers

10. 8. Library Qualifications for Library Staff? Yes. We required library staff with library qualifications –For the subject librarians / IT specialists –Because they need to understand library operation, and also they should understand library terminology and also the library system –For the existing library staff –Provide on-job training, or through staff exchange, staff development program

11. 9.Library Staff Recruitment We need the staff to be multi-tasking, thus the recruitment way will change, the new staff should have library qualifications For the existing staff, staff development program, staff exchange, attend meeting, seminar, conference, workshops

12. 10. Library Organization and Staff Proportion Library organization: –Collection development-20% –References- 40% access services, user education, outreach, ILL, DDS –Information system department-35% provide IT support, database maintenance, hardware & software maintenance, new technological applications –Admin & management services-5%

13. -continued Committees for buildings, facilities, planning and design, special projects Committee members from different library departments, assigned by UL

14. Thank you for your attention!