1. Macro Organizational Theory and Design BA 152 Dick Blackburn McColl 4613 962-3162 dick_blackburn@unc.edu

2. Some Course Information Look at course syllabus Visit to the course website http://public.kenan-flagler.unc.edu/courses/bsba/ba152

3. Getting Daily Class Information Don’t download anything, just take notes. Download “empty” slides before class and take notes on these. –Print “pure black and white” –Save a tree, print two or three slides per page After class, don’t download “full” slides, just compare full slides after class with your class notes. Download some or all full slides after class –Print “pure black and white” –Save a tree, print two or three slides per page

4. Getting Other Class Information Additional class information will be made available via e-mail, so please check your e-mail regularly. Use phone or e-mail to communicate with me. I will try and respond as soon as possible.

5. What is an Organization? Social Entity Goal-Directed Structured Activities Linked to the Environment (Identifiable Boundaries)

6. Environment Cultures PEOPLE Systems Technologies Structures Strategies Goals FIT! Characteristics of Organizations: BA 150 Perspective

7. Environment Cultures GOALS STRATEGIES STRUCTURES TECHNOLOGIES SYSTEMS People FIT! Characteristics of Organizations: BA 152 Perspective

8. Some Useful Definitions Organizational Behavior - Attitudes & behaviors of individuals and groups in organizations. Organizational Theory - Group coordination and organizational interactions with other organizations and with the environment. Management - The integration of people, groups, and divisions to achieve individual and organizational goals.

9. Context for the course New trends reshaping organizations New principles for surviving in the 21 st century

10. Trends Reshaping Organizations? l Hierarchies will still work in some settings, but we will see more organizations built as Networks. l More Technicians will be dealing with greater levels of automation. l Services will represent a great proportion of output and will often be included in products l Organizations are using more Virtual activities with teams working “at a distance” l Organizations and their employees will have to generate profits ethically.

11. Trends Reshaping Organizations? l Work requiring … s Continuous Learning s Higher-order Thinking s Non-traditional Locations s Non-traditional Hours

12. In the Future... l “Everything” will get cheaper forever. l Cutting costs will not be the only answer. l Innovation to increase revenues and build profits is crucial. l Human capital (you/us) is the only real asset. It is the key source of innovation.

13. Goals for BA 152 To help you make better predictions about how/why you and others feel and behave the way you/they do. To help you understand what allows us to make more accurate predictions. To use that understanding to better control what goes on in our lives and organizations.

14. Goals for BA 152 Prediction + Understanding = Control

15. For Next Time Please sit where you would like to spend the next couple of weeks. Pictures - bring name plate Seating chart See you Monday.