2. From Buddy Lists to Buddy Space Enhanced Presence Management for Collaboration, Learning and Gaming Presentation for VON Europe 2002 Helsinki, Finland, June 12 th, 2002 Marc Eisenstadt, Martin Dzbor & Yanna Vogiazou Knowledge Media Institute, The Open University, UK (http://kmi.open.ac.uk) presentation © 2002 The Open University

3. 12th June 2002, VON Europe, presentation © 2002 The Open University 2 Virtual Universities… CMC WWW HTML TCP/IP IMS XML IRC VRML Consider the UK’s Open University.... YUK

4. 12th June 2002, VON Europe, presentation © 2002 The Open University 3

5. 4 The Mother of All Virtual Universities

6. 12th June 2002, VON Europe, presentation © 2002 The Open University 5 ~3,000,000 students since 1969.

7. 12th June 2002, VON Europe, presentation © 2002 The Open University 6 Just this year... 400 courses 160,000 undergraduates 15,000 postgraduates 35,000 non-degree 13,000 outside UK

8. 12th June 2002, VON Europe, presentation © 2002 The Open University 7 Moreover... 8,000 part-time tutors 4,000 exam venues (90 countries) 4,000 exam venues (90 countries) 110,000 online Top 10 (of >100) UK Universities Top 10 (of >100) UK Universities

9. 12th June 2002, VON Europe, presentation © 2002 The Open University 8 Five key success factors… Quality Content 1 Quality Accreditation 2 Quality Support 3 Quality (Shared) Experience 4 Quality Research 5

10. 12th June 2002, VON Europe, presentation © 2002 The Open University 9 …one of which brings me here Quality (Shared) Experience 4

11. 12th June 2002, VON Europe, presentation © 2002 The Open University 10 KMi Stadium 1995

12. 12th June 2002, VON Europe, presentation © 2002 The Open University 11

13. 12th June 2002, VON Europe, presentation © 2002 The Open University 12 ‘ Presence’ in VON Classes/Events Lyceum 1998

14. 12th June 2002, VON Europe, presentation © 2002 The Open University 13

15. 12th June 2002, VON Europe, presentation © 2002 The Open University 14

16. 12th June 2002, VON Europe, presentation © 2002 The Open University 15 2000

17. 12th June 2002, VON Europe, presentation © 2002 The Open University 16

18. 12th June 2002, VON Europe, presentation © 2002 The Open University 17

19. 12th June 2002, VON Europe, presentation © 2002 The Open University 18 Key themes Quality experiences: ownership + focus + timetabled exercises + ‘breakout’ sessions ‘Pure presence’ appeals to users ‘Dots on maps’ can scale up… … by filtering + smart clustering algorithm One-dimensional ‘buddy list’ evolves to a multidimensional ‘Buddy Space’ Peripheral/powerful indicators of presence

20. 12th June 2002, VON Europe, presentation © 2002 The Open University 19 Presence can be defined … as an aggregated view of an [object]’s dynamically changing attributes Dr. R. Chakraborty (Versada Networks), JabberConf 2001 Availability (“I’m logged on for a videoconference”) Preference (“Only my boss can interrupt me now”) Capability (“My device can accept video calls”) Characteristics (“Translate to French”) Location (“I’m in Munich… urgent calls only”)

21. 12th June 2002, VON Europe, presentation © 2002 The Open University 20 Massive/enriched presence Crowds: massive scale as asset rather than liability. Presence visualisation: stepping stone to scalability and enrichment of ways to convey presence. Presence semantics can help us think about more powerful ways to convey presence.

22. 12th June 2002, VON Europe, presentation © 2002 The Open University 21 BuddySpace IM Lightweight ‘radar view’ ‘Pushed roster’ automatically constructed Custom maps Embeddable maps 9 screen-shots follow

23. 12th June 2002, VON Europe, presentation © 2002 The Open University 22 Plain chat Embedded browser for custom ‘news flashes’ etc. Automatic roster construction during login = personal tutor group, work group etc.

24. 12th June 2002, VON Europe, presentation © 2002 The Open University 23 Typical view of OU tutorial group

25. 12th June 2002, VON Europe, presentation © 2002 The Open University 24 Automatic map construction from user data

26. 12th June 2002, VON Europe, presentation © 2002 The Open University 25 Smart inset chosen, depending on actual data

27. 12th June 2002, VON Europe, presentation © 2002 The Open University 26 Map & faces are customised; dots display true status

28. 12th June 2002, VON Europe, presentation © 2002 The Open University 27 Floorplan of lab; Dots are those of interest to me

29. 12th June 2002, VON Europe, presentation © 2002 The Open University 28 Campus map

30. 12th June 2002, VON Europe, presentation © 2002 The Open University 29 My composite ‘daily view’ Group presence (can ‘drill down’) Group-wide broadcast msgs

31. 12th June 2002, VON Europe, presentation © 2002 The Open University 30 Timeline view, e.g. which workpackage? Massively multiplayer ‘Mexican wave’ game

32. 12th June 2002, VON Europe, presentation © 2002 The Open University 31 Easy session synchronization

33. 12th June 2002, VON Europe, presentation © 2002 The Open University 32 Massive-Presence Games Bumper cars Time travel Wireless ‘tag’

34. 12th June 2002, VON Europe, presentation © 2002 The Open University 33 Distributed Climate Modelling: www.climateprediction.com Community Building with Massive Presence

35. 12th June 2002, VON Europe, presentation © 2002 The Open University 34 (Image Courtesy Hadley Centre for Climate Prediction + Research) A climate snapshot from the model in 2015…

36. 12th June 2002, VON Europe, presentation © 2002 The Open University 35 (Image Courtesy NASA Earthlights project) Let’s see who’s running this screensaver…

37. 12th June 2002, VON Europe, presentation © 2002 The Open University 36 Who else is running a similar climate model? Where can I find complementary models? Has anyone ‘reached’ year 2020 in their models? Cluster: jsmith@jcp.com, cdoyle@jcp.com

38. 12th June 2002, VON Europe, presentation © 2002 The Open University 37 Semantic Filters: CoAKTinG Collaborative Advanced Knowledge Technologies in the Grid Elli is unable to attend a videomeeting but wants to be informed... She checks her client, and sees one query from the argumentation engine pending… She also sees that only one signature remains outstanding for a new bid

39. 12th June 2002, VON Europe, presentation © 2002 The Open University 38 CoAKTinG (2) Elli checks the transcript in the argumentation engine to find the origins of the pending query … she was referred to by Felix (a colleague) during the missed videomeeting

40. 12th June 2002, VON Europe, presentation © 2002 The Open University 39 ‘Re-experience what you missed!’

41. 12th June 2002, VON Europe, presentation © 2002 The Open University 40 Links BuddySpace: http://kmi.open.ac.uk/projects/buddyspace or just Google buddyspace http://kmi.open.ac.uk/projects/buddyspace The Open University: www.open.ac.uk www.open.ac.uk Distributed climate modelling: www.climateprediction.com www.climateprediction.com Collaborative Advanced Knowledge Technologies in the Grid: www.aktors.org/coakting www.aktors.org/coakting