1. Information Systems Infrastructure (IS3314) 3 rd year BIS 2006 / 2007 Fergal Carton Business Information Systems

2. Information Systems Infrastructure Lecture : Tuesday 3.00 - 4.00 pm, Kane G18 Lecturer : Fergal Carton –Business Information Systems –O’Rahilly Building, 2 nd Floor, Room 2.113 –Tel: (021) 490 3734 –Email: f.carton@ucc.ie –Web: http://afis.ucc.ie/fcarton/default.htm

3. Information Systems Infrastructure This module focuses on the role of the IS function in meeting organisational needs : –Finance –Sales –Human Resources

4. Course objectives Basic flows of information (Finance / HR / Sales) Understanding requirements for IS support Business processes & related applications Introduction to ERP systems ERP implementation projects IS issues in multi-national organisations

5. Basic flows Basic flows of information in business Finance – cash Sales – orders, customers HR – employees

6. Why do we need systems? Volume of information (eg. all possible flights) Speed of transaction (eg. immediate confirmation) Reduces possibility of error (eg. same seat not allocated to 2 passengers)

7. Business processes & related applications What is a business process? A business process is how a user in a given function or department might describe, in their own words, the sequence of tasks that make up their work. What is an application? Applications are information systems or tools that support users in their daily tasks, usually with the aim of automating the more time consuming elements of those processes.

8. Introduction to ERP systems Enterprise Resource Planning Whole company Single point of entry Integrated Process oriented People Money Materials Inventory Transact Report Manage Plan

9. ERP implementation projects Business resources Project resources Technical resources

10. Business requirements

11. IS issues in multinational organisations

12. Making it meaningful Use examples Feedback in class Industry based case studies Exercises

13. Marking scheme 40% for course work during the year –20% case study for November –20% MCQ in December 60% for written examination at year end (1½ hr) Attendance at lectures is mandatory

14. Recommended reading Introduction to Information Systems –Essentials for the e-Business Enterprise James A. O’Brien Publisher : McGraw Hill/Irwin 11 th Edition, 2003 Corporate Information Strategy & Management Applegate, Austin & McFarlan Publisher: McGraw Hill 6th edition, 2003

15. Recommended reading