1. Click to edit Master title style CIGNA Application Developer Academy Graduate Program Business Partnership at Work May 14, 2004 Mitchell Stein CIGNA Technology Institute

2. Click to edit Master title style Overview CIGNA Application Developer Academy New Graduate Program Overview DRIVER: Need to attract, hire, train & retain recent college graduates for IT positions REALITY: Lean IT teams have limited bandwidth to mentor and develop new employees –Lengthens time to competency –Frustrates new employees SOLUTION: Provide new graduates with an initial framework to accelerate the Learning Curve –Bring graduates into the CIGNA culture –Quickly teach processes and specific development tools –Provide graduates with a support network

3. Click to edit Master title style Students continue with regular duties while participating in the program Commitment required by the students and their managers to allocate time Establishment of program structure with plug-in modules tailored to audience needs Blended cost-effective solution utilizing e- learning, classroom, and mentoring Close monitoring of progress CIGNA Application Developer Academy Framework New Graduate Program Framework

4. Click to edit Master title style Delivery CIGNA Application Developer Academy New Graduate Program Delivery Partnership: CIGNA, Capital Community College, and CBIA –Program design and delivery –Program funding –Program orchestration Blended Curriculum –E-learning –Lab assignments –Classroom –Mentoring Program Management & Community Building

5. Click to edit Master title style  Rapid design and implementation  Cost effective delivery  Leveraging of existing partner relationships  Flexibility in scheduling – multiple tracks  Application Development  Business Analysis  Integration of training into regular employee activity  Fine tuning of curriculum to the audience  Training conforming to CIGNA standards & processes  Accelerated Learning Curve for new graduates  Program promotes foundation for Community Benefits CIGNA Application Developer Academy New Graduate Program Benefits

6. Click to edit Master title style Format CIGNA Application Developer Academy New Graduate Program Format Java Application Development WebSphereTrack CIGNA Environment Object Oriented ConceptsBusiness Analysis Basic JavaTrack Business Analysis

7. Click to edit Master title style Partnership at Work CIGNA Application Developer Academy Partnership at Work Capital Community College –First class facility –Excellent instruction –Flexibility in structuring programs CBIA –Support of local business initiatives –Funding to back their support CIGNA –Utilization of a non-traditional approach in a challenging economy

8. Click to edit Master title style Impact for CIGNA CIGNA Application Developer Academy Impact for CIGNA Application Developer Academy as a Competitive Advantage in Recruiting Accelerated Learning Curve to Productive Activity Participant Support Network of Peers and Mentors Retention after 15 Months at 90%, Well Above Average Retention Levels for New Hires Graduates Assigned to High Impact Visible Projects Performance Reviews Well Above Average (One Participant Earned the CIO Award, CIGNA’s Highest IT Honor)