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Assuring program quality Supervision The organizational chart Training Budgeting MCH in Developing Countries 2-8-11
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Assuring quality of care
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Supervision: What are the key roles of supervisors? Legitimation, protecting role integrity Motivation Education and guidance Helping solve problems Technical assistance Linkage Monitoring and control Evaluation
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Some ideas for overcoming obstacles to effective supervison Change from idea of one-way ‘supervision’ to that of a two-way exchange - ‘support’ Model it! Build supervision into a routine -- re-evaluate the mechanisms available Involve effective trainers in supervision Establish health system commitment to field support
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HIV Program Manager Program Officer Administrator/Office Manager Technical Advisor Organizational Head Bookkeeper Drivers Community health councils Health Unit staff The Organizational Chart
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Is training needed….?
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What is a training plan? What should be included?
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Budgeting...
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