1. Customizing ILLiad Print & Email Documents Margaret W. Ellingson / libmgw@emory.edu libmgw@emory.edu Western ILLiad Users Meeting / Portland, OR May 20, 2004

2. ILL at R. W. Woodruff Library Emory University (EMU) One of six libraries on a shared ILLiad server at Emory One of six libraries on a shared ILLiad server at Emory Implemented ILLiad Lending in October 2000 and Borrowing in January 2001 Implemented ILLiad Lending in October 2000 and Borrowing in January 2001 Processed 13,552 Borrowing Requests & 31,210 Lending Requests in 2002/03 Processed 13,552 Borrowing Requests & 31,210 Lending Requests in 2002/03

3. Customized Lending Print Documents Lending Article Slips & Lending Loan Labels

9. Customized Lending Email with Email Routing To Music & Media Staff re: video loan request

15. Customized Borrowing Print Documents Borrowing Loan Labels Borrowing Loan Slips Borrowing Article “Labels”

20. Customized Borrowing Email with Email Routing Renewal OK

27. Questions? / Discussion