1. IE496 Industrial Engineering Internship Dr. Barnes September 11, 2006 Lecture #2

2. Today – two objectives Lecture – convey some project- oriented info to you Lecture – convey some project- oriented info to you Workshop – find out what’s going on with your projects, apply some lecture info to them Workshop – find out what’s going on with your projects, apply some lecture info to them

3. Broad Categories of IE Work Human Factors Human Factors Operations Research Operations Research Production Engineering Production Engineering Other technical work – e.g., Web Design Other technical work – e.g., Web Design

4. Projects by Broad Categories Human Factors Human Factors Decision AnalysisDecision Analysis Work Station/Task ImprovementWork Station/Task Improvement Operations Research Operations Research NetworksNetworks QueuingQueuing SimulationSimulation

5. Projects by Broad Categories, continued Production Engineering Production Engineering Failure Mode Effect AnalysisFailure Mode Effect Analysis Inventory, Supply Chain ManagementInventory, Supply Chain Management ISO, etc.ISO, etc. Lean ManufacturingLean Manufacturing Line DesignLine Design Material FlowMaterial Flow Quality, Six Sigma, Statistical Quality ControlQuality, Six Sigma, Statistical Quality Control

6. Your Projects Let’s list the projects that you are doing/did Let’s list the projects that you are doing/did

7. Common Project Objectives Reduce Cost Reduce Cost Increase Quality Increase Quality Deliver on Time= Deliver on Time=

8. Criteria What are criteria? What are criteria? What evidence will you accept as to whether or not your project has accomplished its purpose? What evidence will you accept as to whether or not your project has accomplished its purpose?

9. Criteria Development by Broad Categories Human Factors Human Factors TimeTime % defective (decision-making)% defective (decision-making) Range of motionRange of motion Size: height, width, depthSize: height, width, depth Weight of items handledWeight of items handled

10. Criteria Development by broad categories Operations Research Operations Research LocationLocation TimeTime Production Engineering Production Engineering % defective% defective Distance of travelDistance of travel Relative place of sequential operations in spaceRelative place of sequential operations in space ScrapScrap TimeTime

11. Your Projects What are your projects’ objectives? What are your projects’ objectives? What criteria are you using? What criteria are you using?

12. Some Measurement Tools Brain Storming Brain Storming Cause – Effect Diagrams (Fish Bone) Cause – Effect Diagrams (Fish Bone) Data Collection Data Collection Flow Diagrams Flow Diagrams Graphs and Charts Graphs and Charts Histograms Histograms Pareto Analysis Pareto Analysis Scatter Diagrams Scatter Diagrams Surveys Surveys

13. Six Sigma - DMAIC

14. Six Sigma

15. Your Report Expected report information Expected report information IntroductionIntroduction Problem/ObjectiveProblem/Objective MethodologyMethodology ResultsResults RecommendationsRecommendations ConclusionsConclusions AppendixAppendix

16. Your Report - continued Project report vs. poster Project report vs. poster Project – as above Project – as above Poster – show example Poster – show example

17. Next week Ms. Christine Hunter, a UB BS IE grad Ms. Christine Hunter, a UB BS IE grad Will speak with us about “professionalism” Will speak with us about “professionalism” Will address some of the questions that you submitted Will address some of the questions that you submitted