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Part 3: Strategy in Action
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The Focus of Part 3: Strategy in Action (1)
How strategies develop in organisations; in particular, the organisational processes that may give rise to intended strategies or to emergent strategies The way in which organisational structures, organisational processes and the management of relationships is important in organising for strategic success 11-2
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The Focus of Part 3: Strategy in Action (2)
The relationship between an organisation’s overall strategy and the resource areas of people, information, finance and technology How strategic change might be managed and the importance of understanding organisational context and in managing change Who strategists are and what they do in practice 11-3
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Strategy in Action 11: Strategy Development Processes
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Learning Outcomes (1) Explain what is meant by intended and emergent strategy development Identify intended process strategy development in organisations including the role of vision and command, strategic planning systems, and externally imposed strategy 11-5
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Learning Outcomes (2) Identify emergent processes of strategy development such as logical incrementalism, resource allocation processes, cultural processes, and organisational politics Consider how different processes of strategy development may be found in multiple forms and in different contexts Explain some of the issues managers face in strategy development 11-6
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Exhibit 11.1 Strategy Development Processes
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What is an Intended Strategy?
An intended strategy is an expression of a desired strategy as deliberately formulated or planned by managers. 11-8
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Stages of Strategic Planning
Initial guidelines Business-level planning Corporate-level planning Financial and strategic targets 11-9
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Strategic Planning at Shell
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Possible Benefits of Planning
Help structure analysis and thinking about complex problems Encourage questioning Encourage longer-term view Enhance coordination Improve communication Provide agreed objectives Involve people Provide a sense of security 11-11
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Dangers Associated with Strategic Planning Programs
Confusing strategy with the plan Detachment from reality Lack of ownership Dampening of innovation 11-12
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What is an Emergent Strategy?
An emergent strategy comes about through everyday routines, activities, and processes in organisations leading to decisions that become the long-term direction of an organisation. 11-13
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Exhibit 11.2 Strategic Direction from Prior Decisions
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Reasons for Logical Incrementalism
Environmental uncertainty Generalised view of strategy Experimentation Coordinating emergent strategies 11-15
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What is the Resource Allocation Process?
The resource allocation process (RAP) explanation of strategy development explains that realised strategies emerge as a result of the way resources are allocated in organisations. 11-16
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Exhibit 11.3 Strategy Development through RAP
Corporate level Discrepancy to resolve Proposals in line RAP Business level Discrepancy to resolve Proposals in line RAP Operating level 11-17
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Viacom How did Viacom’s strategy development process differ from other strategic planning approaches? Which of the corporate parenting approaches explained in Chapter 7 was being adopted? How could Viacom have avoided its problems in1995? 11-18
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Influences on Organisational Politics
Personal experiences Competition for resources and influence Relative influence of stakeholders Different access to information 11-19
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Vodafone Who are Vodafone’s key stakeholders?
Are the events reported at Vodafone exceptional? What strategy has Vodafone pursued since 2006? 11-20
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Possible Configurations of Strategy Development Processes
Imposed Political Planning Incrementalism Incremental Cultural Political Use Eurotunnel, begin at 1:25 and end at 2:15 or 2:46 (depending upon desired length); this section discusses board takeover. 11-21
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Exhibit 11.5 Managers’ Perceptions of Strategy Development Processes
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Exhibit 11.6 Strategy Development Routes
Emergent strategy Intended strategy Realised strategy Unrealised strategy 11-23
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What is a Learning Organisation?
The learning organisation is capable of continual regeneration from the variety of knowledge, experience and skills of individuals within a culture which encourages mutual questioning and challenge around a shared purpose or vision. 11-24
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Tenets of Organisational Learning
Managers facilitate rather than direct Information flows and relationships are lateral as well as vertical Organisations are pluralistic Experimentation is the norm 11-25
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Exhibit 11.7 Strategy Development in Environmental Contexts
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Case Example: Intel Identify the different strategy development processes operating in Intel. How different/similar were these processes within and between the different phases? 11-27
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