1. This Is Northwestern University Information Technology 2005

2. NUIT Leadership Morteza Rahimi Vice President of Information Technology, Chief Technology Officer Patricia Todus Associate Vice President, Deputy Information Officer

3. The NUIT Organization Technology Support Services Wendy Woodward Director Administration & Finance Steve Beck Director Information Systems Architecture Tom Board Director Management Systems Betty Brugger Director Computing Services Dana Nielsen Director International Center for Advanced Internet Research (iCAIR) Joe Mambretti Director Information & Systems Security/Compliance David Kovarik Director The Collaboratory Project, Teaching & Research Initiatives Gary Greenberg Executive Director The Collaboratory Project Academic Technologies Bob Taylor Director Telecommunications & Network Services David Carr Director Office of the Vice President Morteza Rahimi Vice President, Chief Technology Officer Patricia Todus Associate Vice President, Deputy Information Officer

4. Academic Technologies Supports Northwestern faculty instructional and research needs Works in partnership with University Library experts to provide “one-stop” service from joint offices in 2EAST Director: Bob Taylor Associate Director: Bob Davis

5. Academic Technologies Course Management System Distributed Education Classroom Technologies and Computer Labs Videoconferencing and Webcasting NU Advanced Media Production Services Research Technologies Scholarly Technologies Services:

6. Computing Services Provides secure, reliable operation of hardware for central enterprise systems Supports departmental and research servers Maintains two central datacenters for redundancy and recovery Director: Dana Nielsen Associate Director: Tom Halloran

7. Computing Services Datacenter Server Hosting Research-Specific Services Mainframe Services Database Administration Services:

8. Management Systems Provides information systems support to assist University faculty, staff, and students in the performance of business-related or administrative processes, primarily at the enterprise level Director: Betty Brugger Associate Director: Steven Kahrs

9. Management Systems Support for enterprise systems, including: –College and University Financial System (CUFS) –Human Resources Information System (HRIS) –Student Enterprise System (SES) –Course Management System –Course and Teacher Evaluation (CTEC) –Advance (Alumni and Donors) –Student Loans –CONDUITS (IT Services Ordering/Billing) –Electronic Time Entry System (ETES) Services:

10. Management Systems –Assets Management System –Housing System –Labor Distribution System –Parking System –Presentation Library –Resource 25 –Telecom Management Information System (ITMS) –WildCARD System Vendor review and software selection Systems analysis, design, development, testing and implementation Services:

11. Technology Support Services The “front door” to central IT Responsible for University support of technology Distributes technology-related communications to University community Director: Wendy Woodward Associate Director: Dennis Sage

12. Technology Support Services Distributed Support Services (DSS) –Ad hoc and contract-based desktop support Consulting Services Support Services –Support Center (1-HELP) –Residential Networking (ResNet) –Software testing, distribution, and support IT Communications –Education, marketing, and public relations Services:

13. Telecommunications & Network Services Designs, installs, operates, and maintains the University’s voice, data, and video communication services Director: Dave Carr Associate Director: Tim Ward

14. Telecommunications & Network Services Telephone and Data Networking Services Domain Name Services (DNS) DHCP Services Firewall Services NetPass User Self-Remediation Tool NUTV and Video Services Wireless Networking Services (NU Wireless) VPN Remote Access Services Network User Status Agent (NUSA) Network Performance Monitoring Services:

15. Information & Systems Security/Compliance Implements information security policies and practices that enable the University to conduct its business in a secure manner Assists in University compliance with government and industry regulations Facilitates disaster recovery and business continuity for the IT organization Director: David Kovarik

16. Information & Systems Security/Compliance Information Security Consulting Information Security Communications, Training, and Awareness Security Incident Remediation Regulatory Compliance IT Disaster Recovery and Business Continuity Planning Services:

17. Information Systems Architecture Develops strategies for an integrated self-service environment Designs and validates systems architecture for University systems that allows secure and efficient passing of transactions and data Designs, implements, and maintains the University’s unified identity management system, authentication services, and directory services Director: Tom Board

18. Information Systems Architecture University System Architecture User Authentication and Authorization Services Directory Services Identity Management Services Access Control Management Services:

19. Teaching & Research Initiatives Special projects exploring new opportunities to use technology to enhance teaching and research Executive Director: Gary Greenberg

20. The Collaboratory Project A Northwestern University initiative that provides project consulting, training, and technical advice to K-12 teachers interested in using the Collaboratory, a Web-based learning environment, to advance education Director: Gary Greenberg

21. iCAIR – International Center for Advanced Internet Research Teams with regional, national, and international partners to accelerate innovation and enhance global communications through leading-edge Internet research and pre-production deployment Director: Joe Mambretti Associate Director: Jim Chen

22. Administration & Finance Provides administrative and financial support for other IT units in the pursuit of NUIT’s mission Director: Steve Beck

23. www.it.northwestern.edu NUIT’s Web Site Services Support Security Alerts News & Events

24. NUIT Contacts Academic Technologies Bob Taylor (Director) 7-2628, bob-taylor@northwestern.edu Bob Davis (Associate Director) 7-5805, b-davis@northwestern.edu Computing Services Dana Nielsen (Director) 1-3350, d-nielsen@northwestern.edu Tom Halloran (Associate Director) 1-4857, t-halloran@northwestern.edu Information Systems and Security/Compliance Dave Kovarik (Director) 7-5930, david-kovarik@northwestern.edu Administration and Finance Steve Beck (Director) 7-2150, s-beck@northwestern.edu Information Systems Architecture Tom Board (Director) 7-4120, teb@northwestern.edu International Center for Advanced Internet Research (iCAIR) Joe Mambretti (Director) 7-3911, j-mambretti@northwestern.edu Jim Chen (Associate Director) 1-4428, jim-chen@northwestern.edu NUIT Support Center: 1-847-491-HELP (4357) consultant@northwestern.edu

25. NUIT Contacts Management Systems Betty Brugger (Director) 1-2807, b-brugger@northwestern.edu Steven Kahrs (Associate Director) 7-1110, s-kahrs@northwestern.edu Telecommunications and Network Services (TNS) David Carr (Director) 1-4030, d-carr@northwestern.edu Tim Ward (Associate Director) 7-1449, tpw@northwestern.edu Technology Support Services Wendy Woodward (Director) 7-7851, wwk@northwestern.edu Dennis Sage (Associate Director) 7-7243, dsage@northwestern.edu Teaching and Research Initiatives The Collaboratory Project Gary Greenberg (Executive Director) 1-2995, gary-greenberg@northwestern.edu NUIT Support Center: 1-847-491-HELP (4357) consultant@northwestern.edu

26. NUIT Principles & Goals Principles Teamwork and Mutual Respect Honesty and Integrity Dedication and Commitment Goals Advance Northwestern University by: Partnership with Academic and Administrative Units Technical and Service Excellence Reliable and Secure Systems Commitment to Staff Development Cost-Effective Use of Resources Strategic Corporate and Government Partnerships

27. Information Technology Thank you!