1. Copyright © Oracle Corporation, 2002. All rights reserved. Order to Cash Lifecycle Overview

2. Copyright © Oracle Corporation, 2002. All rights reserved. Objectives After completing this module you should be able to do the following: Describe the overall order to cash process from Order Entry through Bank Reconciliation Discuss the key areas in the Order to Cash Life Cycle Describe the integration between the applications

3. Copyright © Oracle Corporation, 2002. All rights reserved. Order to Cash Lifecycle Bank Reconciliation Invoice Pick Release Book Receipt Enter Receivables Ship Confirm Order Management AutoInvoice Cash Management Shipping Execution

4. Copyright © Oracle Corporation, 2002. All rights reserved. Order Lifecycle Ordering Scheduling AutoInvoice to Receivables Shipping Invoicing Receipts Cash Management Transfer Accounting to General Ledger Accounting Ordering Collecting

5. Copyright © Oracle Corporation, 2002. All rights reserved. Overview of Application Integration Accounting Invoices Inventory General Ledger Cash Management Shipping Order Management Item Information Reserve Demand Receivables Receipts CRM Suite Customers Pricing Accounting Orders Customer Master

6. Copyright © Oracle Corporation, 2002. All rights reserved. Standard entry Enter complete details Quick entry Enter limited information Interface Import from other systems Customer Entry Methods

7. Copyright © Oracle Corporation, 2002. All rights reserved. Business Purposes Bill-to Statements Marketing Ship-to Bill-to TokyoNew York Ship-to Paris Customer

8. Copyright © Oracle Corporation, 2002. All rights reserved. Models inter- and intra- company relationships Models non-business relationships Supports party defined relationships Employee of Business World AT&T (Company) Related to Digital Image Corporation New Party Model Features Marla (Customer) Spouse of John (Customer)

9. Copyright © Oracle Corporation, 2002. All rights reserved. Enter order or return online Copy an order or return Import from *CRM or other systems EDI Order Import *Customer Relationship Management includes: iService, iStore, Teleservice, Telesales, Sales Online, iSupport Order Management Process

10. Copyright © Oracle Corporation, 2002. All rights reserved. Viewing and Managing Orders View Orders Order Lines Find in the Order Organizer or Query in the Sales Orders form

11. Copyright © Oracle Corporation, 2002. All rights reserved. Entered order line Price list or agreement Unit priceModifiers Pricing Process

12. Copyright © Oracle Corporation, 2002. All rights reserved. Run Pick Release Ship ConfirmStaging Sub-InventoryPick Confirm InventoryMove Order Creates Move Order Details Move Order Material Dropped Load Truck Shipping Process Transact Move Order

13. Copyright © Oracle Corporation, 2002. All rights reserved. Invoice Data Interface Tables Invoices Interface Exceptions Corrected Records AutoInvoice Process

14. Copyright © Oracle Corporation, 2002. All rights reserved. Receivables Process Imported Invoices and Manually Created Invoices Review and Correct Data Print Invoices Send InvoicesCollect PaymentsPost Receipts

15. Copyright © Oracle Corporation, 2002. All rights reserved. Cash Management Process Receive Bank Statement Perform Reconciliation Post to General Ledger Enter Manual Entries Review Results Load and Verify Bank Statement

16. Copyright © Oracle Corporation, 2002. All rights reserved. Summary After completing this module you should be able to: Describe the overall order to cash process from Order Entry through Bank Reconciliation Discuss the key areas in the Order to Cash Life Cycle Describe the integration between the applications