1. CiTerrific The Fine Art of Citing Works Gabor Szabo Jansen Lai Daron Spektor Robert Cam Daniel Lee Jedidiah Djatmiko

2. Intended Use of Interface Intended use: Allow users to create bibliographies quickly and easily. Users can: Construct new bibliographies Cite a previously used source Format a bibliography as desired Intended users: College students who need to create bibliographies when writing papers.

3. Walkthrough Task: The user wants to cite the book Designing the User Interface by Ben Shneiderman and Catherine Plaisant using MLA format.

4. Step 1: Specify standard

5. Step 2: Choose a source type

6. Step 3: Fill in information Shneiderman Ben Designing the User Interface Catherine Plaisant Addison-Wesley San Francisco 2005

7. Task Completed

8. Special Features Mock Bibliography Allow users to monitor current progress while interacting with the interface Library After creating a citation, source is saved in library If the user needs to reuse that citation in the future, they can easily access it Recent Choices

9. Changes to Interface Button Naming Welcome Screen “Second Author” Fields

10. Problems with Button Naming Users had difficulty identifying the functionality of certain buttons because of their names This violates heuristic of “Match between system and the real world”

11. Button Naming Changes “Format” to “Format Bibliography” “Edit” to “Edit Entry” “Copy” to “Copy All to Clipboard” “Open” to “Open Bibliography”

12. Button Naming Changes “Enumerated” to “Numbered List” “Manual Ordering” to “Customized Ordering”

13. Welcome Screen Changes Original prototype had welcome screen where users select standard to use (“MLA”, “APA”, “Other”)

14. Welcome Screen Changes Users had problems accessing “Open Bibliography” from welcome screen. Got rid of the welcome screen all together Allows user to access “Open Bibliography” from the start. Internal Locus Of Control

15. Fields For 2 nd Author “More Authors” button hard to notice Added fields for 2 nd author by default Moved “More Authors” button below and made button larger

16. Conclusion Thanks to our interviewees, design reviewers, Stephen Arnold, and Tara Matthews Contact: daspek@berkeley.edu Questions?