1. Chapter 14 INTRODUCTION TO SYSTEMS DEVELOPMENT

2. Systems Development Methodology Important issues in systems development: Must be aligned to business strategy and objectives Business processes can undergo radical changes as a result Developing or modifying applications is obviously a key component

3. Systems Development Methodology Important issues in systems development: Consideration of the IT environment is important 4 key elements of the IT environment: 1. IT strategy 2. IT infrastructure 3. IT function 4. Systems development process

4. Systems Development Methodology Systems development models and techniques: 2 problem solving aids Techniques Models

5. Systems Investigation Objectives Tasks Key tasks: Business strategy AIS applications Business process IT environment Task Issues

6. Systems Investigation Conducting systems investigation Executive summary Problem Assignment Purpose of report Findings/results Conclusions and recommendations

7. Systems Investigation Models/techniques used in systems investigation

8. Systems Analysis Objectives Tasks Key tasks: Business strategy AIS applications Business process IT environment Task issues Conducting systems analysis Models/techniques used in systems analysis

9. Systems Design Objectives Tasks Key tasks: Business strategy AIS applications Business process IT environment Task issues Conducting systems design Models/techniques used in systems design

10. Systems Implementation Objectives Tasks: Key tasks Business strategy AIS applications Business process IT environment Task issues

11. Implementation Activities Personnel selection and trainning Physical site preparation Detailed system design Application software development Software testing System testing Documentation File conversion System conversion

12. System Conversion Direct conversion approach Parallel operation approach Modular conversion approach Phased conversion approach

13. Problem Solving Approach to Systems Development Define and acquire Develop Communicate

14. Appendix 14.A : Techniques for Acquiring Information Information gathering plan Using prior knowledge in developing an information gathering plan Identifying information needs Identifying sources of information

15. Appendix 14.A : Techniques for Acquiring Information Interview planning Determine interview questions Determine sequence of interview questions Decide on wording of interview questions

16. Appendix 14.B : Report Writing Business reports Audience analysis Executive summary Problem Professional assignment Rhetorical purpose Findings/results Conclusions Recommendations

17. Appendix 14.B : Report Writing Executive summary guidelines Discussion section Introduction Criteria Method of obtaining facts Alternatives Evaluation Conclusions Recommendations

18. K E Y T E R M S Feasibility report Professional problem solving model Request for proposal (RFP) Request for quotation (RFQ) System conversion Systems analysis

19. K E Y T E R M S Systems design Systems development life cycle (SDLC) Systems development process Systems implementation Systems investigation