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4-1 MARKETING MANAGEMENT Conducting Marketing Research and Forecasting Demand
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4-2 The Marketing Research Process Define the problem Develop research plan Collect information Analyze information Present findings Make decision
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Need estimates of prevalence? Objective answers by asking? Yes No Yes SURVEY Good Poor EXPLORATORY or SECONDARY RESEARCH OBSERVATIONAL RESEARCH FOCUS GROUPS No Research Flowchart Understanding of problem
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4-4 Market Demand Functions
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4-5 Market Demand Functions
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4-6 Product Penetration Percentage
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4-7 Estimating Future Demand Survey of Buyers’ Intentions Composite of Sales Force Opinions Expert Opinion Past-Sales Analysis Market-Test Method
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4-8 Activity 1.What does Fisher-Price need to know? 2.How should they find that out? (What type of research)? 3.What should they observe, ask, or measure?
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