1. Session 10: Web Usability J 0394 – Perancangan Situs Web Program Studi Manajemen Program Studi Manajemen Universitas Bina Nusantara

2. BWD Bina Nusantara University 2 Definition Interntaional Standard –Why must to be standardized?

3. BWD Bina Nusantara University 3 Definition (2) Effectiveness vs. Efficiency –What is being effective? –What is being efficient? –What is the corelation with web site?

4. BWD Bina Nusantara University 4 Definition (3) Satisfaction –What is the definition of satisfaction/ –When the human will satisfy?

5. BWD Bina Nusantara University 5 Benefits of Usability Increase productivity for users Increase usage level Reduced training & documentation costs

6. BWD Bina Nusantara University 6 Benefits of Usability (2) Reduced support costs Reduce development time cost Minimization of re-development & other post – release work

7. BWD Bina Nusantara University 7 Web Usability Attributes Easy to learn Efficient to use Easy to remember Few errors Pleasant to use

8. BWD Bina Nusantara University 8 Heuristics Principles NavigationFunctionalityControl

9. BWD Bina Nusantara University 9 Heuristics Principles (2) Language Help & Support Feedback

10. BWD Bina Nusantara University 10 Heuristics Principles (3) ConsistencyErrors Visual Clarity