1. INTRODUCTION TO BUSINESS CHAPTER 11 Hiring, Training and Evaluating Employees

2. Human Resource Planning Human Resource Planning: planning to satisfy a firm’s needs for employees. Forecasting Staffing Needs Job Analysis: the analysis used to determine the tasks and the necessary credentials for a particular position. Job specification: states the credentials necessary to qualify for a job position.

4. Insurance http://www.cbs.state.or.us/externa l/ins/sehi/gars.html http://www.cbs.state.or.us/externa l/ins/sehi/gars.html Google.: Major medical insurance, small business, Oregon, $ (or similar…500,000 sites)

5. Human Resource Planning Job description: states the tasks and responsibilities of a job position. Recruiting Human resource manager: helps each specific department recruit candidates for its open positions. Internal versus External Recruiting Internal recruiting: an effort to fill open positions with persons already employed by the firm.

6. Human Resource Planning Promotion: the assignment of an employee to a higher-level job with more responsibility and compensation. External recruiting: an effort to fill positions with applicants from outside the firm. Screening Applicants  Employment test: a test of a job candidate’s abilities. Make the Hiring Decision

7. Human Resource Planning Steps for Screening Job Applicants

8. Activity Needed 4 volunteers (2 male, 2 female) Hard Rock Café – Part time Asst. Manager. $18 per hour, full benefits. 30 hrs. per week, evenings. Handout

9. Providing Equal Opportunity Federal Laws Related to Discrimination Equal Pay Act of 1963 Civil Rights Act of 1964 Age Discrimination in Employment Act of 1967, amended in 1978 Americans with Disabilities Act (ADA) of 1990 Civil Rights Act of 1991

10. Providing Equal Opportunity Summary of Tasks Involved in Human Resource Planning

11. Compensation Packages That Firms Offer Compensation Package: the total monetary compensation and benefits offered to employees Salary (or wages): the dollars paid for a job over a specific period. Stock Options: a form of compensation that allows employees to purchase shares of their employer’s stock at a specific price.

12. Compensation Salary Stock Options Commissions BonusesProfit Sharing Perquisites Benefits

13. Developing Skills of Employees Technical Skills Decision-Making Skills Customer Service Skills Safety Skills Human Relations Skills

14. Developing Skills of Employees How Forms of Compensation Can Vary Across Job Descriptions

15. Evaluation of Employee Performance Segmenting the Evaluation into Different Criteria Objective versus Subjective Criteria Using a Performance Evaluation Form Assigning Weights to the Criteria WHY IS FEEDBACK HELPFUL and/or NECESSARY?

16. Evaluation of Employee Performance Steps for Proper Performance Evaluation Communicate job responsibilities Inform employees of deficiencies Consistency Action Due to Performance Evaluations Dealing with Lawsuits by Fired Employees

17. Evaluation of Employee Performance Managers periodically meet with their employees on an individual basis in order to provide an evaluation of their progress and to pinpoint deficiencies (if any). The managers may provide a formal evaluation in writing, but it is also helpful to communicate the key points directly to employees and to allow them to respond to the evaluation.

18. Business Plan Eval. Form Business Plan Project - Peer Evaluation Form (Individual and group ) Please provide an overall number grade between one and ten for each of your group members based on the following criteria: Ten means they were outstanding in every area, zero means they did not participate (two consecutive zero averages equals elimination from group). In addition to the grade, please add comments that support your grading decision. Individual evaluations will be kept confidential. Please feel free to share additional comments on the back. Attendance: Did they attend group meetings and class sessions Consideration of Others: Were they respectful of everyone’s time, contribution and perspective? Participation: Did they participate in discussions and make contributions to the project both vocally and in writing? Time and Effort: How serious were they in contributing to the success of the project? Follow-through and Results: Ultimately, what was the quality and depth of the output that was produced through their efforts? LIST ALL TEAM MEMBERS ALPHABETICAL BY LAST NAME (INCLUDE YOURSELF) Name: __________________________ Points Earned: _________ (0-10) Comments supporting your grading decision: