1. Advisor.com Consultant's Corner: GroupWise Redesign Tips and Tricks Author Gregg A. Hinchman Company Hinchman Consulting Session Number

2. Advisor.com Introduction, Outline  Introduction Speakers Presentation Business  Planning Definitions & Tools Business Analysis Design  Implementation A School A Corporation A Hospital  Redesign Tips GroupWise® Audit Move GroupWise System Move Users  Summary

3. Advisor.com Introduction, Speaker  Gregg A. Hinchman Self-Unemployed Consultant, www.HinchmanConsulting.com Self-Unemployed Consultant, www.HinchmanConsulting.com 12+ years of GroupWise® Experience 12+ years of GroupWise® Experience 6 years of Clustering experience 6 years of Clustering experience Author: Author:  “Success with Clustering GroupWise 7” www.TayKratzer.com Co-Author: Co-Author:  “Success with GroupWise Document Management” GroupWise Coolsolutions Articles GroupWise Coolsolutions Articles GroupWise Advisor Magazine Articles GroupWise Advisor Magazine Articles

4. Advisor.com Introduction, A bit of Business  Topic We will discuss Best Practices for Redesigning GroupWise for consolidation and centralization. We will discuss Best Practices for Redesigning GroupWise for consolidation and centralization.  Format Discussion will be led with supporting examples given. Discussion will be led with supporting examples given.  Questions Please hold until 'Question Breaks' Please hold until 'Question Breaks'  Knowledge: Advanced GroupWise 7 Advanced GroupWise 7 OES Linux/NetWare OES Linux/NetWare  Related Sessions: Consultant's Corner: A Trip Down Gateway Lane Consultant's Corner: A Trip Down Gateway Lane Success with Clustering GroupWise Success with Clustering GroupWise

5. Advisor.com Planning, Definitions & Tools  Definitions Consolidation -to reduce/collapse/merge together Move -to pick up and place in a different location Upgrade -to increase to a new version Migrate -to change while moving Cluster -a bunch of servers gathered round a Storage Area Network (SAN) ‏  Tools Novell® Server Consolidation and Migration Utility GroupWise®Check Support.Novell.Com

6. Advisor.com Planning, Business Analysis  Redesign Reasons Old Style Design -Domain, PO, Gateway per remote site Faster WAN Links Virtual Servers Decrease Administrative Staff Centralization of Services to Data centers Clustering Business Continuance Disaster Recovery Save $$$

7. Advisor.com Planning, Design  Consider the Network Infrastructure  How are end users going to connect? WebAccess/Caching/Online  Number of Users?  Number of Post Offices?  Number of Gateways?  Document the Design  Clustering -Use a GroupWise® Cluster Design Matrix

8. Advisor.com Planning, Design  Post Office Sizing Grid

9. Advisor.com Planning, Question Break  Ask'em if you got'em!  ?

10. Advisor.com Implementation, A School  Network Design

11. Advisor.com Implementation, A School  Current GroupWise Design

12. Advisor.com Implementation, A School  Current Design (500 users) ‏ 9 Domains, 8 Post Offices, 9 Gateways  Goals for the School Centralize to a Data Center Reduce Size of GroupWise® System Reduce Cost and Administration

13. Advisor.com Implementation, A School  New GroupWise Design 6 Domains, 4 Post Offices, 3 Gateways

14. Advisor.com Planning, Question Break  Ask'em if you got'em!  ?

15. Advisor.com Implementation, A Corporation  Network Design

16. Advisor.com Implementation, A Corporation  Current GroupWise Design

17. Advisor.com Implementation, A Corporation  Current Design (4000 users) ‏ 15 Domains, 10 Post Offices, 4 Gateways  Goals for the Company Centralize Administration High Availability/Fault Tolerant Decrease Desktop Support with WebAccess Business Continuance (Disaster Recovery) with Business Continuity Cluster

18. Advisor.com Implementation, A Corporation  New GroupWise Design 11 Domains, 10 Post Offices, 6 Gateways

19. Advisor.com Planning, Question Break  Ask'em if you got'em!  ?

20. Advisor.com Implementation, A Hospital  Network Design

21. Advisor.com Implementation, A Hospital  Current GroupWise Design

22. Advisor.com Implementation, A Hospital  Current Design (14,000 users) ‏ 26 Domains, 22 Post Offices, 3 Gateways  Goals for the Hospital Centralize to a Data Center and Cluster Centralize Administration Business Continuance (Disaster Recovery) with Business Continuity Cluster Decrease Desktop Support with WebAccess

23. Advisor.com Implementation, A Hospital  New GroupWise Design 16 Domains, 22 Post Offices, 11 Gateways

24. Advisor.com Planning, Question Break  Ask'em if you got'em!  ?

25. Advisor.com Redesign Tips, GroupWise Audit  Current Design Hub, Mesh, Mixed Topology Sizing -Users and 'On-Disk data' Post Offices per Domain Special Purpose Post Offices -DMS, Resources, etc. Gateway Usage -POP, IMAP, EMAIL, etc. Gateways per Domain Pending Operations User Move Status per domain, post office  Link Configuration TCP/IP NOT UNC NOT MAPPED

26. Advisor.com Redesign Tips, GroupWise Audit  MTA/POA MTA: 2nd Priority Threads MTA: eDirectory™ User Sync MTA: /TCPINBOUND-600+ POA: Scheduled Events -Contents with “attclip” - Orphaned Attachments -Bye Bye POA: Scheduled Events -Structure/Index and Fix MTA/POA: Bind Exclusively -IP Link Configuration and DNS MTA/POA: Ports -Standard vs. non-Standard MTA/POA: Verbose Logging Please MTA/POA: /Home-Volume:\directory MTA/POA: Hard configure Ports/IP Addresses???

27. Advisor.com Redesign Tips, Move GroupWise  Moving GroupWise® from Server to Server  Connect to Domain being moved -OR- Post Office Domain  Change the UNC's -Post Office, Domain, Library Storage (if needed) ‏  Change the SDD  Change the POA/MTA IP Address, ports (if needed) ‏  Change the POA/MTA Log file path  Unload the Agents  Verify 'clean unlocked' status on DB's (wpdomain and wphost) ‏  Move the GroupWise component (Domain, Post Office) ‏  Create new.MTA and.POA configuration files  Upgrade to new GroupWise version (optional) ‏  Load the Agents on the new box  Verify in ConsoleOne®  Verify on the Agent Screen -F10 Configuration Status, Redirection Links

28. Advisor.com Redesign Tips, Move Users  To Move Users -Preparation Turn Off Virus Scanners Unload GWAVA (/vsnoadm) ‏ Contents Check with /attclip Support Option Turn off Schedule Maintenance Turn off QuickFinder Verify/Clear no previous User Move Status Verify/Clear no pending operations Verify Link Configuration between Source, Destination and Primary domain are 'Direct, TCP/IP'  Set POA Agent Settings Message Handler Threads =10 to 20 TCP Handler Threads =10 to 20 Max Thread Usage for Priming and Moves =80/90  F6 -Restart Monitor the Source/Destination/Primary Domain MTA's

29. Advisor.com Redesign Tips, Move Users  To Move Users -Moving Connect to Destination Domain Select Source Post Office Select User to move Right Click -Move User View Tools| GroupWise® Utilities| User Move Status Set POA Logging to Diagnostic View Source/Destination POA for Status and Item count  To Move Resources -Moving Reassign all Resources to 'temp' user in old post office Move Resources Reassign Resources to a 'ResourceMgr' user in the new post office  Problems Seen Frequent Contacts Password reset Shared Folders/Address Books Visibility Document Management

30. Advisor.com Summary  Review the Business Needs and Requirements  Seek Knowledge  Novell® Support Site, Cool Solutions, Books, Classes  Find Help  Consultants to fast-track  Evaluate the Costs involved  Plan the GroupWise® Redesign Process  Document a new GroupWise Design  Verify the Health of GroupWise  Move Domains and Post Offices  Move Users  Enjoy easier management and uptime

31. Advisor.com Creating a New Slide Show based on this template  Copy the groupwise.pot template onto your local drive, under MS Office\Templates\ Presentation Designs directory.  Once in PowerPoint, select File>New> Presentation Designs, and open the groupwise.pot template file.  Update the contents of the title slide, session information (session #, title, etc.), author & company.

32. Advisor.com New Slide Show Continued...  Update the footer of the Handout Master, which you can access by going to View-Masters- Handout Master  Begin adding slides with your content.  When finished, name the file as your session number (for example XYZ301.ppt).

33. Advisor.com To base an Existing Slide Show on this template  Copy the groupwise.ppt template onto your local drive, under MS Office\Templates\Presentation Designs directory.  Open the existing slide show in PowerPoint.  From the Format menu, select Apply Design  Select the groupwise.pot template, and click Apply.

34. Advisor.com Existing Slide Show Continued...  Your slides should be automatically updated to reflect the styles in this template.  If your title slide doesn’t reflect the new style, delete it from your presentation. From the Insert menu, select New Slide, choose Title Slide and update the session information, author & company.  Continue adding slides with your content.

35. Advisor.com Slide Guidelines  To create a slide show with a consistent look that is easy for people to read (including people in the back of the room), please follow these guidelines.  Your slides should emphasize key points. Max 9 lines per slide Max 9 lines per slide Max 9 words per line Max 9 words per line

36. Advisor.com Slide Guidelines Continued... Minimum font size for code = 20 points Minimum font size for code = 20 points End your slides 3/4 of the way down. Do not put important information in the bottom 1/4 of the slide. End your slides 3/4 of the way down. Do not put important information in the bottom 1/4 of the slide.  Please do not change font style, size, and color except for special purposes.  Use the defaults provided by the groupwise.pot template.  When finished, name the file as your session number (for example XYZ301.ppt).

37. Advisor.com Working with Speaker Notes  Speaker Notes give you a place to provide additional documentation or explanation to the bulleted points on your slides.  To add or edit Speaker Notes, go to the View menu and choose Notes Page. While in this view, you can only edit notes. To go back to editing your presentation, double click on the slide or choose slide from the View menu. While in this view, you can only edit notes. To go back to editing your presentation, double click on the slide or choose slide from the View menu.

38. Advisor.com Speaker Notes Continued...  You can also add or edit Speaker Notes by going to the View menu and choosing Speaker Notes. While in this view, a small window will pop up on your screen and you will be able to view and/or edit your notes as you edit your slides. While in this view, a small window will pop up on your screen and you will be able to view and/or edit your notes as you edit your slides.  Your notes may be longer than the page size. They will not be cut off during the file conversion for the CD, but the text exceeding the page will not appear in print.

39. Advisor.com Speaker Notes Continued...  During the file conversion for the CD, speaker notes will become plain black text on a white background. Any special formatting for this text and/or text area will be lost.  When you finish adding and editing slides and speaker notes, name the file as your session number (for example XYZ301.ppt).

40. Advisor.com Final Note  When submitting your file(s), simply save your PowerPoint presentation as instructed in previous slides.  If submitting multiple files per session, please separate them in folders.

41. Advisor.com ADVISOR SUMMIT Web Update Page advisor.com/cte0710p.nsf/w/cte0710ud This session WILL / WILL NOT have updates.

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