1. © 2006 PCE Systems Ltd IT Systems Integrity Chris Nabavi BSc SMIEEE

2. © 2006 PCE Systems Ltd  Have you ever stopped to consider what would happen if, through theft, hacking, fire, flood etc. you lost: –Your communications (web & email) –Your trade secrets and employee records –Your accounts, payroll and designs –Your ability to process orders –In fact - all computer facilities? You’d use paper? You’d use paper? IT Systems are Mission Critical

3. © 2006 PCE Systems Ltd The Consequences  Direct Loss –Loss of hardware & data by fire, theft etc.  Indirect Loss –Sales, goodwill, competitive advantage  Productivity Loss –Data corruption, staff time, general chaos  Legal Exposure –Contracts, slander, illegal use, director liability

4. © 2006 PCE Systems Ltd  Has a web-site where users of a drug register  Sends reminder to take drugs when due  Inadvertently shows all email addresses  Compensation claim for breach of privacy  Regulatory fines  Damage to brand  Loss of confidence = Huge Financial Loss = Huge Financial Loss A Pharmaceutical Company

5. © 2006 PCE Systems Ltd The Cost to British Business  44% of businesses suffered at least 1 security breach in past year  Average cost of an incident is £30,000 Source: Information Security Breaches Survey 2002 by DTI & PWC £1,800,000,000 Computer related disasters cost the UK £1,800,000,000 per year Source: NCC

6. © 2006 PCE Systems Ltd Sobering Statistics  43% of companies that suffer a major loss of data go out of business as a direct consequence Source: McGladrey & Pullen  90% of those without a contingency plan do not survive 1 year Source: Touche Roche

7. © 2006 PCE Systems Ltd Disaster Recovery Plan  Many large American corporations suffered terrible losses of both staff and facilities in the attack on September 11 th 2001  Some went out of business  Others had a disaster recovery plan  These ones survived

8. © 2006 PCE Systems Ltd But, Its Not Just the Big Boys!  SME’s usually have: –Fewer resources –Everything in one location –Less up-to-date systems …. And …. –No security, no training, no content filtering, no back-ups, no archives, no usage rules, no back-ups, no archives, no usage rules, no firewalls and no spare cash to buy time no firewalls and no spare cash to buy time  Don’t wait for a disaster before acting

9. © 2006 PCE Systems Ltd Disaster Recovery Plan  Assess the risks  Minimise / avoid them where possible  Keep copies of vital data off-site  Develop series of realistic recovery steps  Test the plan  Check your insurance cover –Standard cover often excludes data loss etc.

10. © 2006 PCE Systems Ltd Reduce the Risks  Educate staff about the risks  Introduce an “acceptable use policy”  Limit access on a “business need basis”  Install suitable technology & updates  Ensure compliance with legislation  Re-assess the risks regularly

11. © 2006 PCE Systems Ltd Employee Issues  Acceptable use policy: –Define what employees may and may not do  Train employees on security awareness –Downloading software, passwords etc.  Limit access and install content filtering  Warning: 80% of IT intrusions are perpetrated from inside the company

12. © 2006 PCE Systems Ltd  Internal email between two employees suggests competitor is financially unstable  Visitor to office reads email on screen  Notifies third party of what he saw  Third party sues for slander  Settled for £450,000 plus costs The Danger of Emails

13. © 2006 PCE Systems Ltd Back-ups  Make back-ups regularly & store off site  Back up data, software & configurations  Run a documented media rotation and back-up / archiving scheme  Test the back-up mechanism, since half of them don’t actually work!  Warning: 2% of disasters are caused by tests with faulty back-ups!

14. © 2006 PCE Systems Ltd Beware Wireless LAN’s  63% of wireless LAN’s are left on their default settings with no encryption –So anybody parked outside has access –Set up wireless LAN’S properly before use

15. © 2006 PCE Systems Ltd Anti-virus  Install anti-virus software on all PC’s  Keep virus definitions up-to-date  Set PC’s to do regular automatic scans  Ban downloading of software from the Internet, floppies or memory sticks No dancing Father Christmases this year No games or unauthorised software

16. © 2006 PCE Systems Ltd  Use a reputable stand-alone firewall  Block all protocols not actually needed  Ensure employees cannot bypass firewall  Test the firewall with a mock attack Firewall

17. © 2006 PCE Systems Ltd And Finally...  If you don’t have the expertise or time in-house, talk to us and we will arrange for an expert to sort it out for you. Alternatively, keep your fingers crossed!