1. Halifax, 31 Oct – 3 Nov 2011ICT Accessibility For All Brian K. Daly, Director, Core Standards AT&T ATIS’ ICT Accessibility Activity Document No: GSC16-PLEN-67r1 Source: ATIS Contact: Brian Daly, brian.k.daly@att.combrian.k.daly@att.com GSC Session: PLENARY Agenda Item: 6.12

2. Halifax, 31 Oct – 3 Nov 2011ICT Accessibility For All GSC16-PLEN-67r1 Highlight of Current Activities ATIS created an Interim Non-Voice Emergency Services (INES) Incubator to identify interim solution(s) for text-based wireless communications to existing 9-1-1 services as an alternative to the text telephone system (TTY) while Next Generation 9-1-1 (“NG9-1-1”) solutions are under development. –First meeting in April 2011 –Provided updates to FCC EAAC May/Sept. 2011 –Incorporated consumer feedback following review process and criteria with consumer advocacy groups and Wireless RERCs in June 2011 –Target to select a candidate solution in Oct. 2011 and to complete its work by December 2011 2

3. Halifax, 31 Oct – 3 Nov 2011ICT Accessibility For All GSC16-PLEN-67r1 Highlight of Current Activities INES was created to bridge the gap between today’s wireless TTY-based emergency communications and the IMS- based non-audio emergency services of tomorrow 3 Today  Wireless TTY How do we cover the gap between yesterday’s technology (TTY) and tomorrow’s technology (IMS)? “Long Term”  MultiMedia Emergency Services (MMES) Standards: YE 2012 (Expected)

4. Halifax, 31 Oct – 3 Nov 2011ICT Accessibility For All GSC16-PLEN-67r1 Highlight of Current Activities Commercially available end-to end by June 2012 Minimal impact to: –Networks –Handsets –PSAPs –Consumers 100% national solution Easy to use for consumer Platform independent Provide coarse location, directly or indirectly, to the PSAP Use a single nationwide number Preserve PSAP ability to log and record calls Communications with PSAP should be secure and private 4 Evaluation criteria included the following requirements:

5. Halifax, 31 Oct – 3 Nov 2011ICT Accessibility For All GSC16-PLEN-67r1 Highlight of Current Activities Consumer to PSAP Emergency Voice Call then SMS Emergency Voice then Web Chat Instant Messaging Real Time Text Direct to PSAP Real Time Text Converted to TTY TTY Emulation Video ASL SMS Direct to PSAP Consumer to Relay Services to PSAP IP Relay Service Video Relay Service National SMS Relay National RTT Relay Home PSAP Relay 5 Landscape of Candidate Technical Solutions

6. Halifax, 31 Oct – 3 Nov 2011ICT Accessibility For All GSC16-PLEN-67r1 Strategic Direction 6 Evaluation Process: INES will assess candidate solutions against evaluation criteria. –No candidate technical solution meets all evaluation criteria. INES will prioritize the evaluation criteria to facilitate the selection process. INES will identify the candidate solution that best meets the evaluation criteria.

7. Halifax, 31 Oct – 3 Nov 2011ICT Accessibility For All GSC16-PLEN-67r1 Challenges There are a number of variables that must be considered before an “interim” solution is identified; however, INES provides a forum for industry to expedite the analysis of potential solutions that will take advantage of what technology today has to offer. Depending on the solution selected, policy clarification of regulatory issues may be necessary to support an interim solution. –The NET 911 Improvement Act gives the FCC the authority to provide the same privacy and liability coverage for using non-voice emergency communications that exists for voice. –Consistent with Section 106 (c)(6) of the Communications & Video Accessibility Act of 2010, support from the FCC to remove the TTY mandate on future wireless handsets if an interim solution is identified. 7

8. Halifax, 31 Oct – 3 Nov 2011ICT Accessibility For All GSC16-PLEN-67r1 Next Steps/Actions 8 INES will: Complete task group work within identified timeframe to meet interim solution objectives Identify interim solution that best meets evaluation criteria Seek consumer input Document results Work with the FCC to ensure policy and regulatory support of interim solution

9. Halifax, 31 Oct – 3 Nov 2011ICT Accessibility For All GSC16-PLEN-67r1 Proposed Resolution ATIS supports the reaffirmation of the existing Accessibility Resolution: –GSC-15/27: Telecommunication/ICT Accessibility for Persons with Disabilities 9