1. DELEGATING Based on the work of Robert Heller & Tim Hindle, Essential Manager’s Manual, 1998

2. WHAT IS DELEGATION? Delegation involves giving another person a task for which the delegator remains ultimately responsible.

3. DELEGATION STAGES ANALYSIS - Sorting tasks to be delegated APPOINTMENT - Naming the delegate BRIEFING - Defining the task CONTROL - Monitoring and encouraging APPRAISAL - Reviewing and revising

4. WHY DELEGATE WHY DELEGATE ? Streamlining your workload results in –increased time –reduced stress levels –motivated and more confident staff Sounds like empowerment, doesn’t it!

5. SELECTING TASKS TO DELEGATE What tasks am I doing that need not be done at all? What am I doing that could be done by someone else?* What tasks am I doing that can only be done by me? *Prime tasks for delegation.

6. CONSIDER THE VARIOUS ROLES YOU CAN DELEGATE Assess individuals Look for initiative Train delegates Train Strengthen Motivate

7. SELECTING A MONITORING SYSTEM Involvement in all correspondence Written Reports Personal Reports Access via Computer Meetings

8. CHECKING PROGRESS Is there anything you want to bring to my attention? We failed to meet that deadline. Any suggestions as to how that happened? How do you think we can avoid making this mistake in the future?

9. DEVELOPING YOURSELF THOUGH DELEGATION Organize sufficient time in which to research and develop new ideas. Set yourself a weekly or monthly reading plan and adhere to it. If you are aware of a gap in your management education, fill it. Reinforce your skills by taking the opportunity to learn from others.

10. How well do you delegate How well do you delegate ?