1. Community Briefing General Update –Don Peterson Day—Tomorrow, November 22 nd –Student Town Meeting—December 6 th –Student Recruitment—Class of 2011 –New Residence Hall Planning –19 New Faculty Positions –FY08 Budget Development –Life Sciences Building Grand Opening– Sept 17-21 st Information Technology Update

2. Information Technology Mission The IT Division partners with faculty, students, and staff in the quest for knowledge, applying the power of technology to unite people and content anytime, anyplace. Infrastructure, Services, Content, Policy, Staff

3. IT Agenda Information Literacy – Helen Shuster Collaboration Resources – Mary Beth Harrity Protecting Intellectual Property and Identity – Sean O’Connor Working Remotely – Ben Thompson Computing Resources – Sia Najafi Major Projects – Allan Johannesen Information Access; Q&A – Tom Lynch

4. Information Literacy An information literate individual is able to: An information literate individual is able to: A. Find and access information effectively & efficiently B. Evaluate information + source critically C. Use information effectively to accomplish specific purpose D. Understand economic, legal, social issues surrounding use of information E. All of the above

5. Information Literacy Library –248 sessions, 3049 individuals in ‘06 –Individual IQP project groups –Course related developed with faculty Library and ATC –Joint Liaison program with academic depts. 2 person teams – updates and assistance Conduit to all IT services and resources

6. Information Literacy Technology Literacy Technology Literacy Software Applications training –Consultations for individuals and groups Helpdesk support Scientific/Engineering software training –Matlab, Fluent, Ansys –90 lectures, 400 attendees, 9 departments

7. Information Literacy IT online content –Web pages, video clips, tutorials –http://www.wpi.edu/Academics/Library/Help/ http://www.wpi.edu/Academics/Library/Help/ –http://www.wpi.edu/Academics/CCC/Help/Services/ http://www.wpi.edu/Academics/CCC/Help/Services/ –http://www.wpi.edu/Academics/ATC/Instruction/

8. Information Literacy Librarians have NOT assisted users on which of the following areas recently? A. Mobile source air pollution B. Stadium safety and construction C. Bile and gastric juices D. Historical architecture in Massachusetts E. Coriolis effect in the hemispheric flushing of toilets

9. Collaboration Resources Click picture to play video

10. Collaboration Resources Web conferencing tools –Interwise iMeeting- Interwise iMeeting-Interwise iMeeting- Features include application sharing, whiteboard, polling, with audio and low-level video –Partnering with ECE department to create shared IP-based video conferencing room in AK (available in Jan. 2007) Click picture to play video

11. Collaboration Resources Teaching with Technology Collaboratory Teaching with Technology Collaboratory –Used by 222 organizations last year Access Grid Access Grid –Node in Morgan Hall –Personal Node option

12. Protecting IP and Identity Network Security Firewall Intrusion Detection System Tripwire Anti-virus software E-mail spam Policies – ISCP, Data Security System patching Note: IP = Intellectual Property

13. Attack Question How many per day? ABCDE

14. Policies Information Security Compliance Project –Covers seven federal laws on data protection –‘Information Security at WPI’ booklet –Published and distributed in July Network Security Policy –Defines roles and responsibilities for securing the WPI network Data Security Project (In Progress) –Define roles and responsibilities for securing business data, personal records, and research. http://www.wpi.edu/Academics/CCC/Policies/

15. Network Security Firewall –Used at network perimeter for blocking commonly vulnerable services and for temporary threats (Denial of Service attacks, etc). –IT managed desktop computers also have firewalls Intrusion Detection System –Monitors network traffic both the perimeter and internally for system exploit attempts.

16. System Security Server Security –Tripwire –Anti-virus software Desktop Security –E-mail spam marking –Anti-virus software System patching –WSUS for Microsoft software –On-campus Fedora Linux mirrors

17. Working Remotely If you work with information when away from campus; you generally? A) Work on paper B) Work remotely using VPN and the same shares/files used in the office C) Work on the same notebook PC when in-office and traveling D) Work with information on/transferred with portable media (USB memory, Floppy, CD/CDR…) E) Work with information transported between computers using e-mail

18. Working Remotely - Security Extension of the WPI Network/Information Physical Security PC & Network Management standards CCC Policy & Standards

19. Work Remotely – Appear Local Proxy Server – (Library Web service) VPN (appear on WPI network) Terminal Services (virtual lab) –Alternate desktop platforms –Software (hardware/license limitations)

20. Working Remotely continued … Software for use at home –MS Campus Agreement –McAfee virus protection –Other software Cell Phones for international travel Blackberry and MS Push Mail Support

21. Computing Resources How many devices (PCs, laptops, etc.) are registered to be used on our network? A. 2200 B. 5500 C. 7654 D. 12700

22. Computing Resources What do we have? LabsHardwareSoftwareStorageSupport

23. Computer Labs and Classrooms 23 Public Labs 39 E-classrooms 3 year replacement cycle 7x24 Access Computing Resources

24. Hardware Windows Cluster for Research Computing (new) –Accessible using terminal services 2 Linux Clusters, 11 and 14 nodes –Each node, 2x2.4 GHz Intel Xeon CPUs, 2GB RAM ~25Gflops SGI Altix 350 –16 1.5GHz Itanium2 CPUs, 32 GB RAM, LinuxOS~56Gflops A system with 16 CPUs, dual core 2.4 GHz AMD Opteron, 32GB of RAM ~54Gflops Many other 2 and 4 CPU nodes, AMD Opteron 64 bit systems

25. Computing Resources Software Over 250 software applications Productivity suites, Engineering and scientific apps, Compilers, developmental tools and libraries, etc… 32 bit and 64 bit Supported platforms Windows/MAC/Linux

26. Computing Resources Storage 750 MB network storage per user Other Storage arrays (EMC NAS-350, AX100) for research support Support MAC support (new) Resource Planning (volume and upgrade planning)

27. Major Projects Web submission and archiving of Projects –Undergraduate projects are a differentiating feature of WPI education. –Builds on web submission of theses and dissertations which were mandated 6 years ago. –Both Major and Interactive projects –Second year of a pilot project – volunteer only –Working with faculty committees toward a faculty vote of mandatory electronic submission.

28. Major Projects What percentage of projects were submitted via the web of all projects submitted in the past academic year? –A - 8% –B - 17% –C - 39% –D - 57% –E - 74%

29. Major Projects Overall, 39% of projects were submitted via the web last year. –105 MQPs - 34% of 310 total –105 IQPs - 45% of 233 total

30. Major Projects Gateway Park –Working with construction project to assure “campus” network quality. –Campus telephone extensions –IP Videoconferencing for Seminar Room –Presentation setups in 5 conference rooms –Have proposed process changes to provide support for the building.

31. Major Projects What is the length of communications cable which has been installed in Gateway Park? –A - 6500 yards –B - 6.5 miles –C - 65 miles –D - 650 miles

32. Major Projects 65 miles of communications cable has been installed in the Gateway building. What is the length of communications cable which is installed on the campus? –A - 28 miles –B – 56 miles –C - 282 miles –D - 560 miles –E - 2,820 miles

33. Major Projects Machine Room environment upgrade –Generator –Uninterruptible power supply –Air conditioning backup

34. FY07 Gifts Grants and gifts –APC 80 KVA unit$289,950 –APC Racks $36,000 –Nortel Switches $50,400 –Nortel Call Pilot System $60,000 –Nortel Wireless$203,140 –Wireless Management Software $17,595 –NetOps Closet/Hall renovation $57,000 –Nortel VPN + licenses $71,980 –Cyclades Terminal Server $50,000 –Gift - Gateway Park $40,000 –Total:$858,470

35. Focus: Information Access Working with administrators, administrative business units, and academic departments to better define needs and set direction Institutional data –Retention, academic advising, enrollment management, etc. –Development, alumni relations, capital campaign, etc. Information architecture –Systems view of the enterprise architecture; Data Warehouse –Process flow, optimization, efficiencies Information access projects (Banner) –Array of access to meet skills and needs Graphical data displays; data integrity; catalogs of reports Direct access and analysis tools (Oracle Discoverer) –Third party products –Project management software; super users; training courses

36. Q & A