1. ETS Spring 2004 Divisional Retreat April 15, 2004

2. ETS Retreat Agenda Welcome and Introductions J. Bartkovich Middle States and Mission Review R. Degus Staff Presentations ETS Staff College Overview T. Flynn Staff Presentations ETS Staff Executive Team Q&A Executive Team Concluding Remarks J. Bartkovich

3. Opening Remarks Introductions ETS 2004-05 Budget Departmental Keywords

4. ETS Staff New Staff Tedisa Brown, Telephone Operator, CNS Jeffrey Collar, Microcomputer Repair Technician, CNS Laura Coriddi, Technical Support Programmer, CS Madeleine Cuciti, Banner Analyst, CS David Lane, Systems Specialist, CNS Steven McWilliams, PT Librarian, LIB Steven Silvers, Database Administrator, CS Peggy Vankirk, Coordinator, Special Projects/Online Services, VP Dawn Vogler, PT Librarian, LIB

5. ETS Staff New Positions Vanessa Anderson, Operations Manager, CS James Clement, Network Specialist, CNS

6. ETS Staff Promotions (Effective September 2004) Ted Ciambor, Associate Professor Jeremy Case, Senior Technical Assistant

7. ETS Staff Separations from Service Matthew Bashore, LIB Jake Burgholzer, CNS Barbara Colombo, CNS Brett Thompson, VP

8. ETS Staff - Kudos Carol Battles Elected to the Board of the Greater Rochester Postal Customer Council (GRPCC) Appointed to the Board of the National Association of College & University Mail Services (NACUMS) Ted Ciambor Elected Second Vice President of SUNY Library Association Maddy Cuciti Recognized as the Democrat and Chronicle’s Christmas Day “Everyday Angel” for her Adopt-a-Solder Program

9. ETS Staff - Kudos Pam Czaja Article “Maximizing Student Success: A Library and Nursing Department Web Partnership” published as a League for Innovation Learning Abstract Marie Fetzner Article “Institutional Support for Online Faculty: Expanding the Model” published in Elements of Quality Online Education, Volume 4 Appointed to the Editorial Board of the Journal of Asynchronous Learning Networks (JALN)

10. ETS Staff - Kudos Karen McCandlish Awarded Master’s Degree in Library Science from the University of Buffalo Carol Thompson Recipient of the MCC Distinguished Support Award Paul Tracy Elected President of the Rochester Audiovisual Association (RAVA)

11. ETS Budget by Department VP Office $681,921 Library Services$1,405,192 Computing Services$1,848,473 CNS$1,845,080 IT$2,177,532 Total$7,958,018 DCC Allocation $613,498

12. ETS Budget by Expenditures Personnel $5,213,710 65.51% Equipment 125,115 1.57% Supplies/Other 2,604,218 32.72% Professional Development 15,155.19%

13. ETS Budget Comparison by Expenditure

14. 2004-05 Above the Cap Initiatives VoIP and Telecom Switches Integrated Voice Response Systems Firewall and Patch Management Upgrades R&D for Learning Technologies

15. ETS Staff Presentations Rick Grakowsky - Student Storage and M:drive Access Peggy Vankirk – Recent ETS Grants Marie Fetzner – Overview of Banner Sean Baker – What’s Working With the Web James Clement – Security Measures and Matters Mary Hallett – CourseSpace Update and the Homeland Security Institute

16. Departmental Keywords CS: Banner and the Web CNS: Security and Access LIB: Literacy and Electronics IT: Learning and Integration

17. Divisional Keywords Customer Service Resource Management Banner Security Promotion

18. Retreat Committee Jeff Bartkovich Mary Timmons Carol Wilkinson Lori Annesi Jeff Collar Laura Coriddi Rob Frazier Mary Hallett Joy Patrick

19. Tour Options All tours begin at 1:15 p.m. All tours will meet in the Campus Center Atrium Tour of Campus Center Tour of Communications and Network Services Tour of Computing Services

20. Concluding Comments