1. - 1 - Copyright 2008 Freeform Dynamics Ltd Progressive IT, sourcing and architecture Selected findings from primary research conducted by Freeform Dynamics. 202 UK respondents, March 2008 Matt Deacon and Jon Collins

2. - 2 - Copyright 2008 Freeform Dynamics Ltd Future of IT – Hypotheses 1.IT sourcing is moving from an Outsourcing to a Multi- sourcing model 2.Sourcing/Service providers will deliver services at increasingly fine levels of granularity/specialisation 3.Services will be as provided both on and off-premise models 4.Emerging approaches, adoption mechanisms and architectures such as SOA, SaaS are driving this transformation

3. - 3 - Copyright 2008 Freeform Dynamics Ltd Progressive IT, sourcing and architecture What is progressive IT? The progressive view on: –Software as a Service –Development outsourcing –Service Oriented Architecture Hybrids and the integration imperative

4. - 4 - Copyright 2008 Freeform Dynamics Ltd At a high level, what kind of role does IT play in relation to the business? (Organisation size)

5. - 5 - Copyright 2008 Freeform Dynamics Ltd At the highest level, how would you say IT is viewed by senior management within your business? (Organisation size)

6. - 6 - Copyright 2008 Freeform Dynamics Ltd At the highest level, how would you say IT is viewed by senior management within your business? (Stock market growth)

7. - 7 - Copyright 2008 Freeform Dynamics Ltd Business and IT...

8. - 8 - Copyright 2008 Freeform Dynamics Ltd Chicken and Egg...

9. - 9 - Copyright 2008 Freeform Dynamics Ltd The V-Word

10. - 10 - Copyright 2008 Freeform Dynamics Ltd How familiar and comfortable are you with the term ‘Software as a Service’, or ‘SaaS’ for short? * * Excluded from remainder of interview

11. - 11 - Copyright 2008 Freeform Dynamics Ltd Use of SaaS, to any degree in any context (Picture derived from detailed responses to a range of specific questions relating to if and how SaaS is used)

12. - 12 - Copyright 2008 Freeform Dynamics Ltd Use of SaaS, to any degree in any context (Picture derived from detailed responses to a range of specific questions relating to if and how SaaS is used)

13. - 13 - Copyright 2008 Freeform Dynamics Ltd Organisations outsourcing at least some activity within the application development lifecycle

14. - 14 - Copyright 2008 Freeform Dynamics Ltd Average outsourcing index by Senior Management view of IT

15. - 15 - Copyright 2008 Freeform Dynamics Ltd How much would you agree with the following phrase: “We are committed to adopting service oriented architecture as we continue to evolve and modernise our IT systems” IT decision making audience

16. - 16 - Copyright 2008 Freeform Dynamics Ltd Again at a high level, what kind of role does IT play in relation to the business? (Organisations committed to SOA)

17. - 17 - Copyright 2008 Freeform Dynamics Ltd Use of SaaS, to any degree in any context (Picture derived from detailed responses to a range of specific questions relating to if and how SaaS is used)

18. - 18 - Copyright 2008 Freeform Dynamics Ltd The Integration Imperative In-house Outsourced Managed SaaS Cloud IT SERVICES BUSINESS SERVICES

19. - 19 - Copyright 2008 Freeform Dynamics Ltd Meanwhile, the hybrid approach: “How familiar are you with the approach I have just described?”

20. - 20 - Copyright 2008 Freeform Dynamics Ltd Use of hybrid architectures to any degree in any context (Picture derived from detailed responses to a range of questions relating to if and how the hybrid approach is used)

21. - 21 - Copyright 2008 Freeform Dynamics Ltd Getting progressive – a view from the garden The IT organisation needs to get the basics right Create a common language between business and IT Establish a peer relationship between business and IT Work towards co-ordinated goals and objectives Manage IT as a business-driven portfolio Foster relationships with key IT suppliers

22. - 22 - Copyright 2008 Freeform Dynamics Ltd Thank You Jon Collins, Service Director Freeform Dynamics Ltd jon@freeformdynamics.com © 2008 www.freeformdynamics.com